White Oak Manor - Rock Hill
Rock Hill · 2.8 mi · 136 beds
Citations0Substantiated0
Willow Brooke Court at Park Pointe Village
2993 Van Valin Drive, Rock Hill, SC, 29732
Nursing home20 licensed beds0 citations on record
5 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 2 deficiencies against Willow Brooke Court at Park Pointe Village in Rock Hill, South Carolina at its most recent standard inspection on 2025-03-27. Medicare rates it 5 out of 5 overall.
5 / 5Medicare overall rating
20certified beds
2deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.4
Potential for minimal harmThe least serious band.0
Most recentEDFD
The last 4 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
The resident has the right to receive notices in a format and a language he or she understands.
Resident Rights Deficiencies · F0574 · 2025-03-27 · standard survey · No actual harm, potential for more than minimal harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · F0655 · 2025-03-27 · standard survey · No actual harm, potential for more than minimal harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · F0921 · 2021-12-31 · standard survey · No actual harm, potential for more than minimal harm
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies · F0849 · 2021-12-31 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below5 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are5 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.80836
Nursing staff turnoverShare of nursing staff who left in a year28.1%
Ownership
Who owns Willow Brooke Court at Park Pointe Village
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| ACTS RETIREMENT SERVICES, INC | Organization | NOT APPLICABLE | since 03/24/2009 |
| ACTS RETIREMENT-LIFE COMMUNITIES INC | Organization | NOT APPLICABLE | since 09/01/2018 |
| ALLMOND, SUSAN | Individual | NOT APPLICABLE | since 09/01/2018 |
| BROD, KATHRYN | Individual | NOT APPLICABLE | since 02/15/2024 |
| CALLAWAY, WARREN | Individual | NOT APPLICABLE | since 03/30/2022 |
| CHAMBERLAIN, LINDA | Individual | NOT APPLICABLE | since 01/01/2025 |
| CHRISTIANSEN, KAREN | Individual | NOT APPLICABLE | since 01/01/2020 |
| DETWEILER, HAROLD | Individual | NOT APPLICABLE | since 09/01/2018 |
| ESTERHAI, JOHN | Individual | NOT APPLICABLE | since 09/01/2018 |
| GERNER, ELRIC | Individual | NOT APPLICABLE | since 09/01/2018 |
| GLYNN, JAMES | Individual | NOT APPLICABLE | since 01/01/2023 |
| GRANT, GERALD | Individual | NOT APPLICABLE | since 09/01/2018 |
Part of the ACTS RETIREMENT-LIFE COMMUNITIES group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
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Contact
Ask Willow Brooke Court at Park Pointe Village a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 425375.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction