Haven Convalescent Home, INC
New Castle · 0.6 mi · 91 beds
Citations0Substantiated0
Quality Life Services - New Castle
520 FRIENDSHIP STREET, New Castle, PA, 16101
Nursing home204 licensed beds0 citations on record
5 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 11 deficiencies against Quality Life Services - New Castle in New Castle, Pennsylvania at its most recent standard inspection on 2025-05-08, 3 of them arising from complaints. Medicare rates it 3 out of 5 overall.
3 / 5Medicare overall rating
204certified beds
11deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.15
Potential for minimal harmThe least serious band.2
Most recentBDEEDDDDDDDFDDEEB
The last 17 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2026-05-21 · from a complaint · No actual harm, potential for minimal harm
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights Deficiencies · F0559 · 2025-12-02 · from a complaint · No actual harm, potential for more than minimal harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · F0655 · 2025-05-08 · standard survey · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2025-05-08 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2025-05-08 · standard survey · No actual harm, potential for more than minimal harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2025-05-08 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · F0690 · 2025-05-08 · standard survey · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2025-05-08 · standard survey · No actual harm, potential for more than minimal harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · F0698 · 2025-05-08 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2025-05-08 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-05-08 · standard survey · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2024-10-25 · from a complaint · No actual harm, potential for more than minimal harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2024-10-25 · from a complaint · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2024-06-14 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2023-10-11 · from a complaint · No actual harm, potential for more than minimal harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · F0584 · 2023-06-30 · standard survey · No actual harm, potential for more than minimal harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · F0623 · 2023-06-30 · standard survey · No actual harm, potential for minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS3.42515
Nursing staff turnoverShare of nursing staff who left in a year55.9%
Ownership
Who owns Quality Life Services - New Castle
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| TACK, STEVEN | Individual | 33% | since 07/01/2024 |
| TACK-BEARDSLEY, SUSAN | Individual | 33% | since 07/01/2024 |
| ALLISON, HEATHER | Individual | NOT APPLICABLE | since 07/01/2024 |
| MARKIVICH, MICHAEL | Individual | NOT APPLICABLE | since 07/01/2024 |
| TACK, STEVEN | Individual | NOT APPLICABLE | since 07/01/2024 |
| TACK-BEARDSLEY, SUSAN | Individual | NOT APPLICABLE | since 07/01/2024 |
| TACK-YUREK, MARY | Individual | NOT APPLICABLE | since 07/01/2024 |
| GOLDEN HILL NURSING AND REHAB LP | Organization | NOT APPLICABLE | since 07/01/2024 |
| HOLSINGER PC | Organization | NOT APPLICABLE | since 07/01/2024 |
| ALLISON, HEATHER | Individual | NOT APPLICABLE | since 07/01/2024 |
| CARTER, CHRISTINE | Individual | NOT APPLICABLE | since 07/01/2024 |
| KANIA, TONIA | Individual | NOT APPLICABLE | since 07/01/2024 |
Part of the QUALITY LIFE SERVICES group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Avalon Care Center
New Castle · 1.4 mi · 84 beds
Citations0Substantiated0
Edison Manor Nursing & Rehabilitation Center
New Castle · 1.6 mi · 118 beds
Citations0Substantiated0
Kadima Rehabilitation & Nursing at New Castle
New Castle · 1.8 mi · 62 beds
Citations0Substantiated0
Jameson Nursing and Rehab Center
New Castle · 4.3 mi · 78 beds
Citations0Substantiated0
Contact
Ask Quality Life Services - New Castle a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 395003.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction