Pocopson Home
West Chester · 1.0 mi · 275 beds
Citations0Substantiated0
Crosslands
1660 EAST STREET ROAD, Kennett Square, PA, 19348
Nursing home60 licensed beds0 citations on record
2 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 2 deficiencies against Crosslands in Kennett Square, Pennsylvania at its most recent standard inspection on 2026-02-20. 1 finding has been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $12,735. Medicare rates it 5 out of 5 overall.
5 / 5Medicare overall rating
60certified beds
2deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
1federal fines, $12,735
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.7
Potential for minimal harmThe least serious band.0
Most recentDDGDDEED
The last 8 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0606 · 2026-02-20 · standard survey · No actual harm, potential for more than minimal harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · F0628 · 2026-02-20 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2025-01-09 · standard survey · Actual harm to a resident
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2025-01-09 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2025-01-09 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2024-01-22 · from a complaint · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2024-01-22 · from a complaint · No actual harm, potential for more than minimal harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2023-12-28 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below5 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are5 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS5.57812
Nursing staff turnoverShare of nursing staff who left in a year20%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS1
Total fined$12,735
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership
Who owns Crosslands
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| CITIZENS BANK OF PENNSYLVANIA | Organization | NOT APPLICABLE | since 12/01/2010 |
| CITIZENS BANK OF PENNSYLVANIA | Organization | NOT APPLICABLE | since 12/01/2010 |
| EVANS, PATRICIA | Individual | NOT APPLICABLE | since 06/13/2023 |
| GROVE, DAVID | Individual | NOT APPLICABLE | since 04/13/2021 |
| HELLE, JENNIFER | Individual | NOT APPLICABLE | since 11/12/2024 |
| HURD, WILLIAM | Individual | NOT APPLICABLE | since 10/11/2016 |
| HUXTABLE, JONATHAN | Individual | NOT APPLICABLE | since 10/01/2023 |
| POUTASSE, SARAH | Individual | NOT APPLICABLE | since 03/11/2025 |
| RENZ, SUSAN | Individual | NOT APPLICABLE | since 02/09/2021 |
| SPACKMAN, FREDERICK | Individual | NOT APPLICABLE | since 10/08/2019 |
| STOVER, ANTHONY | Individual | NOT APPLICABLE | since 03/16/2021 |
| TAYLOR, ANDREA | Individual | NOT APPLICABLE | since 02/08/2022 |
Part of the KENDAL group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
West Chester Rehabilitation and Healthcare Center
West Chester · 4.8 mi · 180 beds
Citations0Substantiated0
Contact
Ask Crosslands a question
This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.
Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 395388.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction