Senior Care Records.

The Oaks Healthcare Center

1501 CLAYTON AVENUE, Poteau, OK, 74953

Nursing home158 licensed beds0 citations on record
LocationOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 14 deficiencies against The Oaks Healthcare Center in Poteau, Oklahoma at its most recent standard inspection on 2025-02-26, 3 of them arising from complaints. Medicare rates it 1 out of 5 overall.

1 / 5Medicare overall rating
158certified beds
14deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.37
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Administration Deficiencies · F0849 · 2025-12-03 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nutrition and Dietary Deficiencies · F0804 · 2025-08-21 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2025-08-21 · from a complaint · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2025-02-26 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies · F0759 · 2025-02-26 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2025-02-26 · standard survey · No actual harm, potential for more than minimal harm

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2025-02-26 · standard survey · No actual harm, potential for more than minimal harm

E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2025-02-26 · standard survey · No actual harm, potential for more than minimal harm

E

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies · F0883 · 2025-02-26 · standard survey · No actual harm, potential for more than minimal harm

E

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Infection Control Deficiencies · F0887 · 2025-02-26 · standard survey · No actual harm, potential for more than minimal harm

E

Allow residents to self-administer drugs if determined clinically appropriate.

Resident Rights Deficiencies · F0554 · 2025-02-26 · standard survey · No actual harm, potential for more than minimal harm

D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2025-02-26 · standard survey · No actual harm, potential for more than minimal harm

D

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Quality of Life and Care Deficiencies · F0698 · 2025-02-26 · standard survey · No actual harm, potential for more than minimal harm

D

Provide timely, quality laboratory services/tests to meet the needs of residents.

Administration Deficiencies · F0770 · 2025-02-26 · standard survey · No actual harm, potential for more than minimal harm

D

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Resident Rights Deficiencies · F0622 · 2024-11-01 · from a complaint · No actual harm, potential for more than minimal harm

D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2024-08-23 · from a complaint · No actual harm, potential for more than minimal harm

D

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Resident Rights Deficiencies · F0585 · 2024-07-11 · from a complaint · No actual harm, potential for more than minimal harm

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2024-07-11 · from a complaint · No actual harm, potential for more than minimal harm

D

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2024-07-11 · from a complaint · No actual harm, potential for more than minimal harm

D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies · F0657 · 2024-07-11 · from a complaint · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home1 of 5
Nurse hours per resident per dayReported by the home to CMS3.07248
Nursing staff turnoverShare of nursing staff who left in a year57.3%
Ownership

Who owns The Oaks Healthcare Center

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
GRANT RHODES REVOCABLE TRUSTOrganization50%since 12/01/2017
JEFFREY W YOUNG REVOCABLE TRUST DATED JULY 27, 2017Organization50%since 12/01/2017
RHODES, JONATHANIndividual50%since 12/01/2017
YOUNG, JEFFREYIndividual50%since 12/01/2017
SNOW, LARRYIndividualNOT APPLICABLEsince 03/01/2020
BEDLAM PROPERTIES HO LLCOrganizationNOT APPLICABLEsince 12/27/2024
MATRIX PROVIDER SOLUTIONS LLCOrganizationNOT APPLICABLEsince 12/27/2024
LIETZKE, MARKIndividualNOT APPLICABLEsince 12/27/2024
BEDLAM PROPERTIES HO LLCOrganizationNOT APPLICABLEsince 01/06/2025
GRANT RHODES REVOCABLE TRUSTOrganizationNOT APPLICABLEsince 01/06/2025
JEFFREY W YOUNG REVOCABLE TRUST DATED JULY 27, 2017OrganizationNOT APPLICABLEsince 01/06/2025
MATRIX PROVIDER SOLUTIONS LLCOrganizationNOT APPLICABLEsince 01/06/2025
Contact

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What is needed

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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 375166.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction