Senior Care Records.

Crystal Care Center of Franklin Furnace

4734 GALLIA PIKE, Franklin Furnace, OH, 45629

Nursing home30 licensed beds0 citations on record
LocationOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 4 deficiencies against Crystal Care Center of Franklin Furnace in Franklin Furnace, Ohio at its most recent standard inspection on 2026-04-30, 1 of them arising from complaints. Medicare rates it 5 out of 5 overall.

5 / 5Medicare overall rating
30certified beds
4deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.10
Potential for minimal harmThe least serious band.0
Most recent

The last 10 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Resident Rights Deficiencies · F0561 · 2026-04-30 · standard survey · No actual harm, potential for more than minimal harm

D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2026-04-30 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2026-04-30 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Nutrition and Dietary Deficiencies · F0805 · 2026-01-05 · from a complaint · No actual harm, potential for more than minimal harm

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Pharmacy Service Deficiencies · F0756 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2022-04-26 · standard survey · No actual harm, potential for more than minimal harm

D

Provide safe, appropriate pain management for a resident who requires such services.

Quality of Life and Care Deficiencies · F0697 · 2022-04-26 · standard survey · No actual harm, potential for more than minimal harm

D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies · F0758 · 2022-04-26 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below5 of 5
Health inspectionBased on the last three inspection cycles5 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.7042
Nursing staff turnoverShare of nursing staff who left in a year53.3%
Ownership

Who owns Crystal Care Center of Franklin Furnace

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
BERGSTEN, PAULIndividualNOT APPLICABLEsince 09/01/2015
BERGSTEN, PAULIndividualNOT APPLICABLEsince 09/01/2015
DAPORE, MATTHEWIndividualNOT APPLICABLEsince 09/01/2015
BERGSTEN, PAULIndividualNOT APPLICABLEsince 09/01/2015
DAPORE, MATTHEWIndividualNOT APPLICABLEsince 09/01/2015
WHEATON, ANTHONYIndividualNOT APPLICABLEsince 09/01/2014
BERGSTEN, PAULIndividualNOT APPLICABLEsince 09/01/2015
DAPORE, MATTHEWIndividualNOT APPLICABLEsince 09/01/2015
WHEATON, ANTHONYIndividualNOT APPLICABLEsince 09/01/2014

Part of the HILLSTONE HEALTHCARE group.

Contact

Ask Crystal Care Center of Franklin Furnace a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Crystal Care Center of Franklin Furnace has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 7403549151 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 366003.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction