Continuing Healthcare at Willow Haven
Zanesville · 1.7 mi · 81 beds
Citations0Substantiated0
The Oaks Rehabilitation and Healthcare Center
3291 NORTHPOINTE DRIVE, Zanesville, OH, 43701
Nursing home75 licensed beds0 citations on record
4 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 9 deficiencies against The Oaks Rehabilitation and Healthcare Center in Zanesville, Ohio at its most recent standard inspection on 2025-07-29, 6 of them arising from complaints. 4 findings have been recorded at the actual-harm level. Medicare has fined it 3 times, totalling $80,492. Medicare rates it 1 out of 5 overall.
1 / 5Medicare overall rating
75certified beds
9deficiencies at the last inspection
0immediate-jeopardy findings on record
4actual-harm findings on record
3federal fines, $80,492
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.4
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.48
Potential for minimal harmThe least serious band.0
Most recentDDDDGDDDDFFEDDDDDDDD
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2026-05-12 · from a complaint · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2026-04-14 · from a complaint · No actual harm, potential for more than minimal harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2025-12-01 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2025-12-01 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2025-07-29 · from a complaint · Actual harm to a resident
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2025-07-29 · from a complaint · No actual harm, potential for more than minimal harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2025-07-29 · standard survey · No actual harm, potential for more than minimal harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · F0697 · 2025-07-29 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-07-29 · standard survey · No actual harm, potential for more than minimal harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · F0725 · 2025-06-16 · from a complaint · No actual harm, potential for more than minimal harm
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · F0851 · 2025-06-16 · from a complaint · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2025-06-16 · from a complaint · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-06-16 · from a complaint · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2025-06-16 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2025-06-16 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate foot care.
Quality of Life and Care Deficiencies · F0687 · 2025-06-16 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2025-06-16 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · F0690 · 2025-06-16 · from a complaint · No actual harm, potential for more than minimal harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · F0759 · 2025-06-16 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2025-06-16 · from a complaint · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are1 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.73351
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS3
Total fined$80,492
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one3
Ownership
Who owns The Oaks Rehabilitation and Healthcare Center
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| CONTINENTAL MERGER SUB LLC | Organization | NO PERCENTAGE PROVIDED | since 10/01/2021 |
| NORTHSTAR HEALTHCARE INCOME INC | Organization | NO PERCENTAGE PROVIDED | since 10/01/2021 |
| NORTHSTAR HEALTHCARE INCOME OPERATING PARTNERSHIP LP | Organization | NO PERCENTAGE PROVIDED | since 10/01/2021 |
| TRILOGY HOLDINGS NT-HCI, LLC | Organization | NO PERCENTAGE PROVIDED | since 10/01/2021 |
| CORBIN, KATHY | Individual | NOT APPLICABLE | since 02/25/2011 |
| FIGHTMASTER, LISA | Individual | NOT APPLICABLE | since 12/01/2015 |
| BARNEY, LEIGH | Individual | NOT APPLICABLE | since 11/01/2019 |
| BRYANT, WILLIAM | Individual | NOT APPLICABLE | since 01/05/2016 |
| BUFFORD, RANDALL | Individual | NOT APPLICABLE | since 11/01/2019 |
| CONNER, GREGORY | Individual | NOT APPLICABLE | since 06/03/2021 |
| DAVIS, DAVID | Individual | NOT APPLICABLE | since 08/21/2017 |
| MEHAFFEY, TODD | Individual | NOT APPLICABLE | since 01/31/2022 |
Part of the TRILOGY HEALTH SERVICES group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Adams Lane Healthcare and Rehabilitation Center
Zanesville · 1.8 mi · 114 beds
Citations0Substantiated0
Oaks at Bethesda the
Zanesville · 1.8 mi · 55 beds
Citations0Substantiated0
Continuing Healthcare at Cedar Hill
Zanesville · 2.4 mi · 90 beds
Citations0Substantiated0
Contact
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 366051.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction