Lakes of Sylvania, the
Sylvania · 1.0 mi · 62 beds
Citations0Substantiated0
Otterbein Sunset Village
9640 SYLVANIA-METAMORA ROAD, Sylvania, OH, 43560
Nursing home50 licensed beds0 citations on record
5 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 15 deficiencies against Otterbein Sunset Village in Sylvania, Ohio at its most recent standard inspection on 2024-10-24, 8 of them arising from complaints. Medicare rates it 2 out of 5 overall.
2 / 5Medicare overall rating
50certified beds
15deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.38
Potential for minimal harmThe least serious band.1
Most recentDDDDDDFEEDDDDDDDDDFD
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · F0759 · 2026-02-19 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2026-02-19 · from a complaint · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2026-02-19 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate foot care.
Quality of Life and Care Deficiencies · F0687 · 2025-09-04 · from a complaint · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2025-09-04 · from a complaint · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2025-01-02 · from a complaint · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2024-10-24 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2024-10-24 · standard survey · No actual harm, potential for more than minimal harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · F0921 · 2024-10-24 · from a complaint · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2024-10-24 · standard survey · No actual harm, potential for more than minimal harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · F0558 · 2024-10-24 · standard survey · No actual harm, potential for more than minimal harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2024-10-24 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2024-10-24 · standard survey · No actual harm, potential for more than minimal harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · F0759 · 2024-10-24 · from a complaint · No actual harm, potential for more than minimal harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · F0804 · 2024-10-24 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · F0883 · 2024-10-24 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · F0805 · 2023-12-28 · from a complaint · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2023-12-28 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · F0726 · 2023-11-30 · from a complaint · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2023-11-30 · from a complaint · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.71135
Nursing staff turnoverShare of nursing staff who left in a year38.9%
Ownership
Who owns Otterbein Sunset Village
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| OTTERBEIN LSC LLC | Organization | 100% | since 01/01/2016 |
| OTTERBEIN HOME | Organization | 100% | since 12/01/2021 |
| BARNES, DOROTHY | Individual | NOT APPLICABLE | since 01/01/2025 |
| BRYMER, GEORGE | Individual | NOT APPLICABLE | since 01/01/2023 |
| BUTCHKO, JOHN | Individual | NOT APPLICABLE | since 01/01/2021 |
| GLOSSER, HEIDI | Individual | NOT APPLICABLE | since 12/01/2020 |
| HAHLER, BARBARA | Individual | NOT APPLICABLE | since 12/01/2017 |
| KOPP-MILLER, BARBARA | Individual | NOT APPLICABLE | since 12/01/2022 |
| PUCKETT, DAVID | Individual | NOT APPLICABLE | since 01/01/2025 |
| RUCKSTUHL, JENNIFER | Individual | NOT APPLICABLE | since 01/01/2025 |
| SANDRETTO, MARK | Individual | NOT APPLICABLE | since 01/01/2011 |
| WEINER, ANDREW | Individual | NOT APPLICABLE | since 01/01/2025 |
Part of the OTTERBEIN SENIORLIFE group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Kingston Health Center of Sylvania
Sylvania · 3.5 mi · 127 beds
Citations0Substantiated0
Rosary Care Center
Sylvania · 4.0 mi · 76 beds
Citations0Substantiated0
Arbors at Sylvania
Toledo · 4.6 mi · 77 beds
Citations0Substantiated0
Franciscan Care CTR Sylvania
Toledo · 5.4 mi · 96 beds
Citations0Substantiated0
Contact
Ask Otterbein Sunset Village a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 366242.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction