Senior Care Records.

Norwalk Memorial Home

272 BENEDICT AVE, Norwalk, OH, 44857

Nursing home69 licensed beds0 citations on record
3 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 8 deficiencies against Norwalk Memorial Home in Norwalk, Ohio at its most recent standard inspection on 2024-08-15, 1 of them arising from complaints. Medicare rates it 4 out of 5 overall.

4 / 5Medicare overall rating
69certified beds
8deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.21
Potential for minimal harmThe least serious band.2
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

Nursing and Physician Services Deficiencies · F0729 · 2025-12-30 · from a complaint · No actual harm, potential for more than minimal harm

E

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies · F0758 · 2024-08-15 · standard survey · No actual harm, potential for more than minimal harm

E

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Resident Rights Deficiencies · F0582 · 2024-08-15 · standard survey · No actual harm, potential for more than minimal harm

D

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Resident Rights Deficiencies · F0623 · 2024-08-15 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Quality of Life and Care Deficiencies · F0740 · 2024-08-15 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · F0760 · 2024-08-15 · standard survey · No actual harm, potential for more than minimal harm

D

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0606 · 2024-08-15 · standard survey · No actual harm, potential for minimal harm

C

Post nurse staffing information every day.

Nursing and Physician Services Deficiencies · F0732 · 2024-08-15 · standard survey · No actual harm, potential for minimal harm

C

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2022-03-21 · standard survey · No actual harm, potential for more than minimal harm

E

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2022-03-21 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2022-03-21 · standard survey · No actual harm, potential for more than minimal harm

E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2022-03-21 · standard survey · No actual harm, potential for more than minimal harm

E

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies · F0578 · 2022-03-21 · standard survey · No actual harm, potential for more than minimal harm

D

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Resident Rights Deficiencies · F0582 · 2022-03-21 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0604 · 2022-03-21 · standard survey · No actual harm, potential for more than minimal harm

D

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Resident Rights Deficiencies · F0623 · 2022-03-21 · standard survey · No actual harm, potential for more than minimal harm

D

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Resident Rights Deficiencies · F0625 · 2022-03-21 · standard survey · No actual harm, potential for more than minimal harm

D

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Resident Assessment and Care Planning Deficiencies · F0655 · 2022-03-21 · standard survey · No actual harm, potential for more than minimal harm

D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies · F0578 · 2019-05-30 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0607 · 2019-05-30 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS3.72285
Nursing staff turnoverShare of nursing staff who left in a year40.8%
Ownership

Who owns Norwalk Memorial Home

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
FISHER TITUS HEALTHOrganization100%since 07/01/2016
BURKEY, BRENTIndividualNOT APPLICABLEsince 03/05/2018
CAMP, DENNISIndividualNOT APPLICABLEsince 07/01/2017
CORIELL, MARKIndividualNOT APPLICABLEsince 07/01/2017
DOUGHTY, DENNISIndividualNOT APPLICABLEsince 07/01/2015
HAZEL, SUSANIndividualNOT APPLICABLEsince 07/01/2017
HUBER, JEFFERYIndividualNOT APPLICABLEsince 07/01/2018
HUGHES, JOHNIndividualNOT APPLICABLEsince 05/01/2020
LENDRUM, JOHNIndividualNOT APPLICABLEsince 05/01/2020
ROBERTS, JULIEIndividualNOT APPLICABLEsince 07/01/2018
ZAHLER, JONATHANIndividualNOT APPLICABLEsince 07/01/2017
MATTNER, MATTHEWIndividualNOT APPLICABLEsince 03/12/2024
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Norwalk Memorial Home a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Norwalk Memorial Home has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 4196688101 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 365668.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction