Crocker Pointe Health and Rehabilitation
Westlake · 0.7 mi · 96 beds
CitationsNoneSubstantiated0
Brookdale Westlake Village
28450 WESTLAKE VILLAGE DRIVE, Westlake, OH, 44145
Nursing home60 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 5 deficiencies against Brookdale Westlake Village in Westlake, Ohio at its most recent standard inspection on 2024-10-03, 5 of them arising from complaints. Medicare rates it 5 out of 5 overall.
5 / 5Medicare overall rating
60certified beds
5deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.8
Potential for minimal harmThe least serious band.1
Most recentEEDCDDDDD
The last 9 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · F0804 · 2026-04-22 · from a complaint · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2026-04-22 · from a complaint · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2026-04-22 · from a complaint · No actual harm, potential for more than minimal harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · F0558 · 2026-04-22 · from a complaint · No actual harm, potential for minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2024-10-03 · from a complaint · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2023-10-06 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2023-10-06 · from a complaint · No actual harm, potential for more than minimal harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · F0679 · 2022-10-20 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2019-11-15 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below5 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS4.27115
Nursing staff turnoverShare of nursing staff who left in a year44.6%
Ownership
Who owns Brookdale Westlake Village
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| BKD FM HOLDING COMPANY LLC | Organization | 100% | since 12/23/2008 |
| KAESTNER, HENRY | Individual | NOT APPLICABLE | since 04/30/2025 |
| KUSSOW, DAWN | Individual | NOT APPLICABLE | since 04/30/2025 |
| WHITE, CHADWICK | Individual | NOT APPLICABLE | since 04/30/2025 |
| JONES LANG LASALLE INCORPORATED | Organization | NOT APPLICABLE | since 08/31/2017 |
| KAESTNER, HENRY | Individual | NOT APPLICABLE | since 03/21/2022 |
| STENGLE, NIKOLAS | Individual | NOT APPLICABLE | since 11/08/2025 |
| WHITE, CHADWICK | Individual | NOT APPLICABLE | since 03/09/2018 |
| WHITE, CHADWICK | Individual | NOT APPLICABLE | since 03/09/2018 |
| WHITE, CHADWICK | Individual | NOT APPLICABLE | since 03/09/2018 |
| GENDICS, AUGUSTINE | Individual | NOT APPLICABLE | since 09/28/2020 |
| KAESTNER, HENRY | Individual | NOT APPLICABLE | since 03/01/2022 |
Part of the BROOKDALE SENIOR LIVING group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Lutheran Home
Westlake · 1.6 mi · 85 beds
Citations0Substantiated0
Life Care Center of Westlake
Westlake · 1.7 mi · 119 beds
Citations0Substantiated0
Joshua Tree Care Center
North Olmsted · 1.7 mi · 36 beds
Citations0Substantiated0
Rae Ann Suburban
Westlake · 1.7 mi · 95 beds
Citations0Substantiated0
Rae-ann Westlake
Westlake · 1.8 mi · 130 beds
Citations0Substantiated0
Contact
Ask Brookdale Westlake Village a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 366373.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction