Welsh Home the
Rocky River · 1.6 mi · 79 beds
Citations0Substantiated0
Normandy Manor of Rocky River
22709 LAKE RD, Rocky River, OH, 44116
Nursing home150 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 3 deficiencies against Normandy Manor of Rocky River in Rocky River, Ohio at its most recent standard inspection on 2024-07-11, 1 of them arising from complaints. 1 finding has been recorded at the actual-harm level. Medicare rates it 2 out of 5 overall.
2 / 5Medicare overall rating
150certified beds
3deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.33
Potential for minimal harmThe least serious band.1
Most recentEEDFFEDGFDDFFDDFFEED
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · F0558 · 2024-11-06 · from a complaint · No actual harm, potential for more than minimal harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2024-11-06 · from a complaint · No actual harm, potential for more than minimal harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2024-11-06 · from a complaint · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2024-08-22 · from a complaint · No actual harm, potential for more than minimal harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · F0814 · 2024-07-11 · from a complaint · No actual harm, potential for more than minimal harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · F0655 · 2024-07-11 · standard survey · No actual harm, potential for more than minimal harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · F0693 · 2024-07-11 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2024-02-12 · from a complaint · Actual harm to a resident
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · F0583 · 2024-02-12 · from a complaint · No actual harm, potential for more than minimal harm
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · F0582 · 2024-02-12 · from a complaint · No actual harm, potential for more than minimal harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · F0657 · 2024-02-12 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2023-12-19 · from a complaint · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2023-07-27 · from a complaint · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2023-07-27 · from a complaint · No actual harm, potential for more than minimal harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2023-07-27 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2022-04-15 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2022-04-15 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2022-04-15 · standard survey · No actual harm, potential for more than minimal harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · F0803 · 2022-04-15 · standard survey · No actual harm, potential for more than minimal harm
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights Deficiencies · F0569 · 2022-04-15 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are1 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.54817
Ownership
Who owns Normandy Manor of Rocky River
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| ORLEAN, DAVID | Individual | 59% | since 12/01/1991 |
| ORLEAN, DEBRA SUE | Individual | 20% | since 12/01/1993 |
| ORLEAN, SUSAN | Individual | 20% | since 12/01/1993 |
| ORLEAN, DAVID | Individual | NOT APPLICABLE | since 02/01/1993 |
| SHULA, MATTHEW | Individual | NOT APPLICABLE | since 10/19/2008 |
| SOVEREIGN ROCKY RIVER, LLC | Organization | NOT APPLICABLE | since 08/31/2004 |
| CONNOLLY, EMILY | Individual | NOT APPLICABLE | since 09/11/2022 |
| KUBINSKI, JAMES | Individual | NOT APPLICABLE | since 02/16/2022 |
| ORLEAN, DAVID | Individual | NOT APPLICABLE | since 02/01/1993 |
| NORMANDY II, INC. | Organization | NOT APPLICABLE | since 12/01/1991 |
| NORMANDY II, INC. | Organization | NOT APPLICABLE | since 02/01/1993 |
| ORLEAN, DAVID | Individual | NOT APPLICABLE | since 12/01/1991 |
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
O'neill Healthcare Fairview Park
Fairview Park · 2.6 mi · 118 beds
Citations0Substantiated0
Gardens of North Olmsted
North Olmsted · 3.2 mi · 99 beds
Citations0Substantiated0
Life Care Center of Westlake
Westlake · 3.2 mi · 119 beds
Citations0Substantiated0
Huntington Woods Care & Rehab Center
Westlake · 3.2 mi · 82 beds
Citations0Substantiated0
Lutheran Home
Westlake · 3.4 mi · 85 beds
Citations0Substantiated0
Contact
Ask Normandy Manor of Rocky River a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 365926.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction