Highland Pointe Health & Rehab Center
Highland Heights · 2.0 mi · 96 beds
Citations0Substantiated0
Altercare of Mayfield Village, INC
290 NORTH COMMONS BLVD, Mayfield Village, OH, 44143
Nursing home52 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 5 deficiencies against Altercare of Mayfield Village, INC in Mayfield Village, Ohio at its most recent standard inspection on 2023-11-02, 1 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare rates it 3 out of 5 overall.
3 / 5Medicare overall rating
52certified beds
5deficiencies at the last inspection
1immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.15
Potential for minimal harmThe least serious band.1
Most recentJDDDDFEDCDDDDDDDD
The last 17 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · F0678 · 2026-05-14 · from a complaint · Immediate jeopardy to resident health or safety
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2024-12-21 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2024-12-03 · from a complaint · No actual harm, potential for more than minimal harm
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · F0694 · 2024-12-03 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2024-04-17 · from a complaint · No actual harm, potential for more than minimal harm
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · F0851 · 2023-11-02 · standard survey · No actual harm, potential for more than minimal harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · F0756 · 2023-11-02 · standard survey · No actual harm, potential for more than minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2023-11-02 · standard survey · No actual harm, potential for more than minimal harm
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · F0947 · 2023-11-02 · standard survey · No actual harm, potential for minimal harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · F0804 · 2023-10-12 · from a complaint · No actual harm, potential for more than minimal harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · F0558 · 2021-06-28 · standard survey · No actual harm, potential for more than minimal harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · F0623 · 2021-06-28 · standard survey · No actual harm, potential for more than minimal harm
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · F0625 · 2021-06-28 · standard survey · No actual harm, potential for more than minimal harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2021-06-28 · standard survey · No actual harm, potential for more than minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2021-06-28 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2021-06-28 · standard survey · No actual harm, potential for more than minimal harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · F0725 · 2019-08-01 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS4.24027
Nursing staff turnoverShare of nursing staff who left in a year66.7%
Ownership
Who owns Altercare of Mayfield Village, INC
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| TSG NURSING CENTERS, INC | Organization | 100% | since 01/01/2003 |
| GERALD F SCHROER DYNASTY TR UA 12312009 FBO ANDREW M SCHROER | Organization | NO PERCENTAGE PROVIDED | since 12/15/2015 |
| GERALD F SCHROER DYNASTY TR UA 12312009 FBO GERALD F SCHROER JR | Organization | NO PERCENTAGE PROVIDED | since 12/15/2015 |
| GERALD F SCHROER DYNASTY TR UA 12312009 FBO MATTHEW SCHROER | Organization | NO PERCENTAGE PROVIDED | since 12/15/2015 |
| GERALD F SCHROER DYNASTY TR UA 12312009 MARGARET S GOODMAN | Organization | NO PERCENTAGE PROVIDED | since 12/15/2015 |
| SUSANNE SCHROER DYNASTY TRUST U/A | Organization | NO PERCENTAGE PROVIDED | since 08/01/2018 |
| THE SCHROER GROUP, INC. | Organization | NO PERCENTAGE PROVIDED | since 01/01/2003 |
| MOCK, DOUGLAS | Individual | NOT APPLICABLE | since 09/20/2021 |
| FILM, GEORGE | Individual | NOT APPLICABLE | since 08/01/2018 |
| GOODMAN, JOHN | Individual | NOT APPLICABLE | since 05/15/2003 |
| JOHNSON, KATHY | Individual | NOT APPLICABLE | since 01/01/2010 |
| MOCK, DOUGLAS | Individual | NOT APPLICABLE | since 09/20/2021 |
Part of the ALTERCARE group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
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Tranquility of Richmond Heights
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Ohio Living Breckenridge Village
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Contact
Ask Altercare of Mayfield Village, INC a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 366267.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction