Senior Care Records.

Heritagespring Healthcare Center of West Chester

7235 HERITAGESPRING DRIVE, West Chester, OH, 45069

Nursing home144 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 2 deficiencies against Heritagespring Healthcare Center of West Chester in West Chester, Ohio at its most recent standard inspection on 2025-11-19, 2 of them arising from complaints. 2 findings have been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 2 times, totalling $40,745. Medicare rates it 3 out of 5 overall.

3 / 5Medicare overall rating
144certified beds
2deficiencies at the last inspection
2immediate-jeopardy findings on record
0actual-harm findings on record
2federal fines, $40,745
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.2
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.11
Potential for minimal harmThe least serious band.0
Most recent

The last 13 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · F0760 · 2025-11-19 · from a complaint · Immediate jeopardy to resident health or safety

J

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2025-11-19 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2025-04-25 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2024-11-25 · from a complaint · Immediate jeopardy to resident health or safety

J

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2024-11-25 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2024-11-25 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Nursing and Physician Services Deficiencies · F0711 · 2024-11-25 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Nursing and Physician Services Deficiencies · F0712 · 2024-11-25 · from a complaint · No actual harm, potential for more than minimal harm

D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · F0842 · 2024-11-25 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2024-11-25 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2023-07-18 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2023-04-27 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2023-04-27 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS4.05332
Nursing staff turnoverShare of nursing staff who left in a year63.5%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS2
Total fined$40,745
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one2
Ownership

Who owns Heritagespring Healthcare Center of West Chester

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
CARESPRING HEALTH CARE HOLDINGS LPOrganization100%since 10/01/2013
BARRY N BORTZ 06042009 TROrganization72%since 10/01/2013
BORTZ FAMILY TRUST/KEY BANK TRUSTEEOrganization9%since 10/01/2013
EPPERS, DAVIDIndividual15%since 07/13/2010
MCGILL, EMILYIndividualNOT APPLICABLEsince 11/19/2023
CHIRUMBOLO, CHRISTOPHERIndividualNOT APPLICABLEsince 09/01/2016
EPPERS, DAVIDIndividualNOT APPLICABLEsince 07/13/2010
CARESPRING HEALTH CARE MANAGEMENT, LLCOrganizationNOT APPLICABLEsince 02/28/2007
CARESPRING LEASING, LLCOrganizationNOT APPLICABLEsince 03/01/2007

Part of the CARESPRING group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Heritagespring Healthcare Center of West Chester a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Heritagespring Healthcare Center of West Chester has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 5137595777 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 366301.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction