Senior Care Records.

Eddy Heritage House Nursing and Rehabilitation CTR

2920 TIBBITS AVENUE, Troy, NY, 12180

Nursing home120 licensed beds0 citations on record
5 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 16 deficiencies against Eddy Heritage House Nursing and Rehabilitation CTR in Troy, New York at its most recent standard inspection on 2024-02-27, 8 of them arising from complaints. 2 findings have been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. CMS currently flags this home for abuse. Medicare rates it 1 out of 5 overall.

1 / 5Medicare overall rating
120certified beds
16deficiencies at the last inspection
2immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.2
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.27
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2025-11-26 · from a complaint · Immediate jeopardy to resident health or safety

J

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · F0760 · 2025-11-26 · from a complaint · Immediate jeopardy to resident health or safety

J

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2025-11-26 · from a complaint · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2025-11-26 · from a complaint · No actual harm, potential for more than minimal harm

D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2025-11-26 · from a complaint · No actual harm, potential for more than minimal harm

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-11-26 · from a complaint · No actual harm, potential for more than minimal harm

D

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Nursing and Physician Services Deficiencies · F0710 · 2025-11-26 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies · F0757 · 2025-11-26 · from a complaint · No actual harm, potential for more than minimal harm

D

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Administration Deficiencies · F0835 · 2025-11-26 · from a complaint · No actual harm, potential for more than minimal harm

D

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Resident Rights Deficiencies · F0585 · 2024-02-27 · standard survey · No actual harm, potential for more than minimal harm

E

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2024-02-27 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2024-02-27 · from a complaint · No actual harm, potential for more than minimal harm

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2024-02-27 · standard survey · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2024-02-27 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2024-02-27 · standard survey · No actual harm, potential for more than minimal harm

D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies · F0657 · 2024-02-27 · standard survey · No actual harm, potential for more than minimal harm

D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies · F0758 · 2024-02-27 · standard survey · No actual harm, potential for more than minimal harm

D

Dispose of garbage and refuse properly.

Nutrition and Dietary Deficiencies · F0814 · 2024-02-27 · standard survey · No actual harm, potential for more than minimal harm

D

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Resident Assessment and Care Planning Deficiencies · F0655 · 2024-02-27 · from a complaint · No actual harm, potential for more than minimal harm

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2024-02-26 · from a complaint · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home2 of 5
Nurse hours per resident per dayReported by the home to CMS3.89822
Nursing staff turnoverShare of nursing staff who left in a year53%
Ownership

Who owns Eddy Heritage House Nursing and Rehabilitation CTR

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
ST PETERS HEALTH PARTNERSOrganization100%since 10/01/2011
BALA, GUHAIndividualNOT APPLICABLEsince 10/01/2022
HANKS, STEVENIndividualNOT APPLICABLEsince 01/01/2023
ISACKSEN, DANIELIndividualNOT APPLICABLEsince 10/01/2022
LAPCZYNSKI, PATRICIAIndividualNOT APPLICABLEsince 04/01/2025
MCCORMICK, ROBERTIndividualNOT APPLICABLEsince 01/01/2021
MEATH, MICHAELIndividualNOT APPLICABLEsince 10/01/2022
MYERS, GINAIndividualNOT APPLICABLEsince 10/01/2022
POLLARD, MERRIETTEIndividualNOT APPLICABLEsince 10/01/2022
SULLIVAN, MARGUERITEIndividualNOT APPLICABLEsince 01/01/2025
SWEET ZAVAGLIA, KERRIIndividualNOT APPLICABLEsince 10/01/2022
TOFADE, OLUWATOYINIndividualNOT APPLICABLEsince 01/01/2024

Part of the TRINITY HEALTH group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Eddy Heritage House Nursing and Rehabilitation CTR a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Eddy Heritage House Nursing and Rehabilitation CTR has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 5182744125 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 335760.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction