Senior Care Records.

Western New York State Veterans Home

220 Richmond Avenue, Batavia, NY, 14020

Nursing home126 licensed beds0 citations on record
2 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 1 deficiency against Western New York State Veterans Home in Batavia, New York at its most recent standard inspection on 2023-11-17. Medicare rates it 5 out of 5 overall.

5 / 5Medicare overall rating
126certified beds
1deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.1
Potential for minimal harmThe least serious band.1
Most recent

The last 2 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2023-11-17 · standard survey · No actual harm, potential for more than minimal harm

D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2023-09-13 · from a complaint · No actual harm, potential for minimal harm

B
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below5 of 5
Health inspectionBased on the last three inspection cycles5 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.60168
Nursing staff turnoverShare of nursing staff who left in a year49.6%
Ownership

Who owns Western New York State Veterans Home

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
FURNESS, MICHAELIndividualNOT APPLICABLEsince 05/15/2025
SCHULTZ, MATTHEWIndividualNOT APPLICABLEsince 06/08/2024
PARTNERS MEDICAL GROUP PLLCOrganizationNOT APPLICABLEsince 04/01/2022
STATE OF NEW YORK COMPTROLLERS OFFICEOrganizationNOT APPLICABLEsince 04/01/1995
ASERMILY, RACHAELIndividualNOT APPLICABLEsince 10/03/2024
BIERFELDT, DANIELLEIndividualNOT APPLICABLEsince 12/07/2023
BUSLOVICH, STEVENIndividualNOT APPLICABLEsince 04/11/2022
FURNESS, MICHAELIndividualNOT APPLICABLEsince 03/10/2022
MCMASTER, JODIIndividualNOT APPLICABLEsince 09/14/2023
PISELLI, LAWRENCEIndividualNOT APPLICABLEsince 01/30/2025
SCHULTZ, MATTHEWIndividualNOT APPLICABLEsince 06/08/2024
BONADIO & CO LLPOrganizationNOT APPLICABLEsince 04/01/2018

Part of the STATE OF NEW YORK COMPTROLLER'S OFFICE group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Western New York State Veterans Home a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Western New York State Veterans Home has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 5853452076 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 335788.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction