Lutheran Social Ministries Cranes Mill
West Caldwell · 1.3 mi · 56 beds
Citations0Substantiated0
Complete Care at West Caldwell LLC
165 FAIRFIELD AVE, West Caldwell, NJ, 07006
Nursing home180 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 7 deficiencies against Complete Care at West Caldwell LLC in West Caldwell, New Jersey at its most recent standard inspection on 2025-03-21, 2 of them arising from complaints. Medicare rates it 4 out of 5 overall.
4 / 5Medicare overall rating
180certified beds
7deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.9
Potential for minimal harmThe least serious band.0
Most recentDFFEDDDDD
The last 9 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2025-11-26 · from a complaint · No actual harm, potential for more than minimal harm
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · F0835 · 2025-03-21 · standard survey · No actual harm, potential for more than minimal harm
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Administration Deficiencies · F0837 · 2025-03-21 · standard survey · No actual harm, potential for more than minimal harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · F0698 · 2025-03-21 · from a complaint · No actual harm, potential for more than minimal harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2025-03-21 · standard survey · No actual harm, potential for more than minimal harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · F0697 · 2025-03-21 · standard survey · No actual harm, potential for more than minimal harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · F0756 · 2025-03-21 · standard survey · No actual harm, potential for more than minimal harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2020-10-30 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2020-10-30 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.44315
Nursing staff turnoverShare of nursing staff who left in a year51.7%
Ownership
Who owns Complete Care at West Caldwell LLC
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| PC HMH OPCO HOLDINGS 2 LLC | Organization | NOT APPLICABLE | since 11/03/2023 |
| PC HMH HOLDINGS 2 LLC | Organization | NO PERCENTAGE PROVIDED | since 11/03/2023 |
| SMS 2021 TRUST | Organization | NO PERCENTAGE PROVIDED | since 11/03/2023 |
| DES CAPITAL LLC | Organization | NOT APPLICABLE | since 11/03/2023 |
| JRK INVESTMENTS LLC | Organization | NOT APPLICABLE | since 11/03/2023 |
| PEACE CAPITAL HOLDINGS LLC (DE) | Organization | NOT APPLICABLE | since 11/03/2023 |
| KLUGMAN, JACOB | Individual | NOT APPLICABLE | since 11/03/2023 |
| STEIN, SHALOM | Individual | NOT APPLICABLE | since 11/03/2023 |
| STERNBUCH, DANIEL | Individual | NOT APPLICABLE | since 11/03/2023 |
| STEIN, SHALOM | Individual | NOT APPLICABLE | since 11/03/2023 |
| GUGLIELMO, MICHAEL | Individual | NOT APPLICABLE | since 11/03/2023 |
| STEIN, SHALOM | Individual | NOT APPLICABLE | since 11/03/2023 |
Part of the COMPLETE CARE group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Arbor Glen Center
Cedar Grove · 3.0 mi · 122 beds
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Green Hill
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Canterbury at Cedar Grove
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Complete Care at ST Vincents LLC
Cedar Grove · 3.6 mi · 151 beds
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Complete Care at Cedar Grove
Cedar Grove · 3.9 mi · 190 beds
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Contact
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 315247.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction