Senior Care Records.

Complete Care at Voorhees, LLC

3001 EVESHAM ROAD, Voorhees, NJ, 08043

Nursing home190 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 11 deficiencies against Complete Care at Voorhees, LLC in Voorhees, New Jersey at its most recent standard inspection on 2025-01-13, 7 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 1 time, totalling $23,520. Medicare rates it 2 out of 5 overall.

2 / 5Medicare overall rating
190certified beds
11deficiencies at the last inspection
1immediate-jeopardy findings on record
0actual-harm findings on record
1federal fines, $23,520
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.34
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Administration Deficiencies · F0773 · 2026-02-19 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2025-08-29 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2025-05-02 · from a complaint · No actual harm, potential for more than minimal harm

D

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2025-01-13 · standard survey · No actual harm, potential for more than minimal harm

F

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2025-01-13 · standard survey · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2025-01-13 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · F0658 · 2025-01-13 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide appropriate foot care.

Quality of Life and Care Deficiencies · F0687 · 2025-01-13 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Quality of Life and Care Deficiencies · F0698 · 2025-01-13 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nutrition and Dietary Deficiencies · F0804 · 2025-01-13 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2025-01-13 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Nutrition and Dietary Deficiencies · F0806 · 2025-01-13 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2023-09-29 · standard survey · Immediate jeopardy to resident health or safety

J

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Resident Rights Deficiencies · F0582 · 2023-09-29 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nutrition and Dietary Deficiencies · F0804 · 2023-09-29 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Nutrition and Dietary Deficiencies · F0809 · 2023-09-29 · standard survey · No actual harm, potential for more than minimal harm

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2023-09-29 · standard survey · No actual harm, potential for more than minimal harm

E

Implement a program that monitors antibiotic use.

Infection Control Deficiencies · F0881 · 2023-09-29 · standard survey · No actual harm, potential for more than minimal harm

E

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Environmental Deficiencies · F0909 · 2023-09-29 · standard survey · No actual harm, potential for more than minimal harm

E

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies · F0578 · 2023-09-29 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.52825
Nursing staff turnoverShare of nursing staff who left in a year56.4%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$23,520
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership

Who owns Complete Care at Voorhees, LLC

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
PC NJ2 OPCOS LLCOrganization100%since 07/01/2021
SMS 2021 TRUSTOrganization95%since 07/01/2021
STEIN, SHALOMIndividualNOT APPLICABLEsince 07/01/2021
WELLTOWER OP, LLCOrganizationNOT APPLICABLEsince 07/01/2021
HOCH, ROBERTIndividualNOT APPLICABLEsince 07/01/2021
STEIN, SHALOMIndividualNOT APPLICABLEsince 07/01/2021
STEIN, SHALOMIndividualNOT APPLICABLEsince 07/01/2021
HOCH, ROBERTIndividualNOT APPLICABLEsince 07/01/2021
LOVE, SUSANIndividualNOT APPLICABLEsince 07/01/2021
MERCADO, WANDAIndividualNOT APPLICABLEsince 07/01/2021
PECORA, ANDREWIndividualNOT APPLICABLEsince 07/01/2021
SOLARZ, JEFFREYIndividualNOT APPLICABLEsince 07/01/2021

Part of the COMPLETE CARE group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Wiley Mission

Marlton · 1.6 mi · 86 beds

Citations0Substantiated0
Contact

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What is needed

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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 315219.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction