Rochester Manor
Rochester · 0.4 mi · 108 beds
Citations0Substantiated0
Birch Healthcare Center
62 ROCHESTER HILL ROAD, Rochester, NH, 03867
Nursing home79 licensed beds0 citations on record
2 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 3 deficiencies against Birch Healthcare Center in Rochester, New Hampshire at its most recent standard inspection on 2025-09-18. 1 finding has been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $10,655. Medicare rates it 2 out of 5 overall.
2 / 5Medicare overall rating
79certified beds
3deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
1federal fines, $10,655
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.9
Potential for minimal harmThe least serious band.0
Most recentDDDDDGDDDD
The last 10 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · F0552 · 2025-09-18 · standard survey · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-09-18 · standard survey · No actual harm, potential for more than minimal harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · F0698 · 2025-09-18 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2024-08-29 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2024-08-29 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2024-04-16 · from a complaint · Actual harm to a resident
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2023-07-26 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2023-07-26 · standard survey · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2023-07-26 · standard survey · No actual harm, potential for more than minimal harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · F0921 · 2023-07-26 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are1 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.51948
Nursing staff turnoverShare of nursing staff who left in a year47.6%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS1
Total fined$10,655
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership
Who owns Birch Healthcare Center
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| WHITE MOUNTAIN PEAK HEALTHCARE LLC | Organization | 100% | since 11/19/2020 |
| NHOC LLC | Organization | NOT APPLICABLE | since 11/19/2020 |
| WMP HOLDCO LLC | Organization | 100% | since 11/19/2020 |
| KAMNA HOLDINGS LLC | Organization | NOT APPLICABLE | since 11/19/2020 |
| PHC SNF MANAGEMENT LLC | Organization | NOT APPLICABLE | since 11/01/2020 |
| RIZKALLA HANNA, MAGUED | Individual | NOT APPLICABLE | since 02/28/2025 |
| SUAZO, KATELYN | Individual | NOT APPLICABLE | since 06/30/2025 |
| AGGCP LLC | Organization | NOT APPLICABLE | since 11/19/2020 |
| KANSAS SNF HOLDINGS LLC | Organization | NOT APPLICABLE | since 11/19/2020 |
| MAD FAMILY HOLDINGS LLC | Organization | NOT APPLICABLE | since 11/19/2020 |
| NATR TRUST | Organization | NOT APPLICABLE | since 11/19/2020 |
| PHC SNF MANAGEMENT LLC | Organization | NOT APPLICABLE | since 04/10/2025 |
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Riverside Rest Home
Dover · 5.2 mi · 215 beds
Citations0Substantiated0
Contact
Ask Birch Healthcare Center a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 305081.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction