ST. Joseph's Rehabilitation and Care Center
Norfolk · 0.7 mi · 83 beds
Citations0Substantiated0
Heritage of Bel Air
1203 North 13th Street, Norfolk, NE, 68701
Nursing home112 licensed beds0 citations on record
1 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 4 deficiencies against Heritage of Bel Air in Norfolk, Nebraska at its most recent standard inspection on 2025-07-31. 1 finding has been recorded at the actual-harm level. Medicare rates it 4 out of 5 overall.
4 / 5Medicare overall rating
112certified beds
4deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.10
Potential for minimal harmThe least serious band.0
Most recentFEDDDDDGDDD
The last 11 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · F0804 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · F0759 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2024-07-30 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · F0757 · 2024-07-30 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2024-07-30 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2023-07-25 · from a complaint · Actual harm to a resident
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2023-07-25 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · F0757 · 2023-07-25 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2023-07-25 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.94369
Nursing staff turnoverShare of nursing staff who left in a year35.8%
Ownership
Who owns Heritage of Bel Air
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| VETTER SENIOR LIVING | Organization | 100% | since 12/23/2016 |
| HIRSCHMAN, BRYON | Individual | NOT APPLICABLE | since 07/01/2017 |
| STUHR, BRIAN | Individual | NOT APPLICABLE | since 07/01/2017 |
| VANEKEREN, GLENN | Individual | NOT APPLICABLE | since 07/01/2017 |
| VETTER, ELDORA | Individual | NOT APPLICABLE | since 07/01/2017 |
| VETTER, JACK | Individual | NOT APPLICABLE | since 07/01/2017 |
| ZAMORA, TRACY | Individual | NOT APPLICABLE | since 07/01/2017 |
| STUHR, BRIAN | Individual | NOT APPLICABLE | since 06/15/2017 |
| VANEKEREN, GLENN | Individual | NOT APPLICABLE | since 06/15/2017 |
| VETTER, ELDORA | Individual | NOT APPLICABLE | since 06/15/2017 |
| VETTER, JACK | Individual | NOT APPLICABLE | since 06/15/2017 |
| VETTER SENIOR LIVING | Organization | NOT APPLICABLE | since 12/23/2016 |
Part of the VETTER SENIOR LIVING group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Contact
Ask Heritage of Bel Air a question
This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.
Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 285089.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction