Matthews Health & Rehab Center
Matthews · 2.2 mi · 166 beds
Citations0Substantiated0
Royal Park Rehabilitation & Health Center
2700 Roal Commons Lane, Matthews, NC, 28105
Nursing home169 licensed beds0 citations on record
3 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 8 deficiencies against Royal Park Rehabilitation & Health Center in Matthews, North Carolina at its most recent standard inspection on 2025-12-05, 5 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 2 times, totalling $39,811. Medicare rates it 2 out of 5 overall.
2 / 5Medicare overall rating
169certified beds
8deficiencies at the last inspection
1immediate-jeopardy findings on record
3actual-harm findings on record
2federal fines, $39,811
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.3
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.20
Potential for minimal harmThe least serious band.1
Most recentGEEEDDDBDDDJHGEEDDED
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · F0690 · 2025-12-05 · from a complaint · Actual harm to a resident
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2025-12-05 · from a complaint · No actual harm, potential for more than minimal harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · F0804 · 2025-12-05 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2025-12-05 · standard survey · No actual harm, potential for more than minimal harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · F0693 · 2025-12-05 · standard survey · No actual harm, potential for more than minimal harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · F0759 · 2025-12-05 · from a complaint · No actual harm, potential for more than minimal harm
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · F0806 · 2025-12-05 · from a complaint · No actual harm, potential for more than minimal harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2025-12-05 · standard survey · No actual harm, potential for minimal harm
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · F0554 · 2024-08-08 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2024-08-08 · standard survey · No actual harm, potential for more than minimal harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0602 · 2024-06-07 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2024-03-25 · from a complaint · Immediate jeopardy to resident health or safety
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · F0679 · 2024-03-25 · from a complaint · Actual harm to a resident
Provide appropriate foot care.
Quality of Life and Care Deficiencies · F0687 · 2024-03-25 · from a complaint · Actual harm to a resident
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · F0804 · 2024-03-25 · from a complaint · No actual harm, potential for more than minimal harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · F0867 · 2024-03-25 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2024-03-25 · from a complaint · No actual harm, potential for more than minimal harm
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies · F0810 · 2024-03-25 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2023-10-04 · from a complaint · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2023-10-04 · from a complaint · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.4683
Nursing staff turnoverShare of nursing staff who left in a year46.2%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS2
Total fined$39,811
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one2
Ownership
Who owns Royal Park Rehabilitation & Health Center
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| LONG TERM CARE MANAGEMENT SERVICES LLC | Organization | 100% | since 03/10/2011 |
| JOHN A MCNEILL JR 2012 IRRV TR | Organization | NOT APPLICABLE | since 04/01/2025 |
| LIBERTY HEALTHCARE GROUP LLC | Organization | NOT APPLICABLE | since 04/01/2025 |
| LIBERTY REAL PROPERTIES, LLC | Organization | NOT APPLICABLE | since 04/01/2025 |
| RONALD B. AND CYNTHIA J. MCNEILL 2013 IRREVOCABLE TRUST | Organization | NOT APPLICABLE | since 04/01/2025 |
| MILLER, ROBERT | Individual | NOT APPLICABLE | since 04/01/2025 |
| MCNEILL, JOHN | Individual | NOT APPLICABLE | since 01/23/2006 |
| MCNEILL, RONALD | Individual | NOT APPLICABLE | since 01/23/2006 |
| MILLER, ROBERT | Individual | NOT APPLICABLE | since 09/01/2024 |
| WILSON, JEFFREY | Individual | NOT APPLICABLE | since 04/01/2003 |
| CALCUTT, JOSEPH | Individual | NOT APPLICABLE | since 04/01/2025 |
| CLEMENTS, THAD | Individual | NOT APPLICABLE | since 04/01/2025 |
Part of the LIBERTY SENIOR LIVING group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Lake Park Nursing and Rehabilitation Center
Indian Trail · 4.2 mi · 120 beds
Citations0Substantiated0
Brookdale Carriage Club Providence
Charlotte · 5.4 mi · 14 beds
Citations0Substantiated0
Contact
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 345026.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction