Pineville Rehabilitation and Living Center
Pineville · 4.7 mi · 106 beds
Citations0Substantiated0
Pavilion Health Center at Brightmore
10011 Providence Road West, Charlotte, NC, 28277
Nursing home108 licensed beds0 citations on record
1 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 7 deficiencies against Pavilion Health Center at Brightmore in Charlotte, North Carolina at its most recent standard inspection on 2025-07-03, 1 of them arising from complaints. 3 findings have been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 2 times, totalling $103,435. Medicare rates it 2 out of 5 overall.
2 / 5Medicare overall rating
108certified beds
7deficiencies at the last inspection
3immediate-jeopardy findings on record
3actual-harm findings on record
2federal fines, $103,435
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.3
Actual harmA resident was harmed, but not placed in immediate danger.3
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.23
Potential for minimal harmThe least serious band.2
Most recentJDDDDDDJJEEEEDDDDDDD
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2025-12-09 · from a complaint · Immediate jeopardy to resident health or safety
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0605 · 2025-07-03 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2025-07-03 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2025-07-03 · standard survey · No actual harm, potential for more than minimal harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · F0657 · 2025-07-03 · standard survey · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2025-07-03 · standard survey · No actual harm, potential for more than minimal harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · F0759 · 2025-07-03 · standard survey · No actual harm, potential for more than minimal harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2024-03-26 · from a complaint · Immediate jeopardy to resident health or safety
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2024-03-26 · from a complaint · Immediate jeopardy to resident health or safety
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2024-03-26 · standard survey · No actual harm, potential for more than minimal harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · F0679 · 2024-03-26 · standard survey · No actual harm, potential for more than minimal harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · F0867 · 2024-03-26 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2024-03-26 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies · F0557 · 2024-03-26 · from a complaint · No actual harm, potential for more than minimal harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · F0584 · 2024-03-26 · from a complaint · No actual harm, potential for more than minimal harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0602 · 2024-03-26 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0604 · 2024-03-26 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2024-03-26 · standard survey · No actual harm, potential for more than minimal harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · F0657 · 2024-03-26 · standard survey · No actual harm, potential for more than minimal harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2024-03-26 · from a complaint · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS3.31759
Nursing staff turnoverShare of nursing staff who left in a year40%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS2
Total fined$103,435
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one2
Ownership
Who owns Pavilion Health Center at Brightmore
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| LONG TERM CARE MANAGEMENT SERVICES LLC | Organization | 100% | since 03/10/2011 |
| KROB, JAMES | Individual | NOT APPLICABLE | since 10/18/2018 |
| BORK, MATTHEW | Individual | NOT APPLICABLE | since 01/22/2014 |
| MILLER, ROBERT | Individual | NOT APPLICABLE | since 09/01/2024 |
| PURIFOY, PENNY | Individual | NOT APPLICABLE | since 01/22/2014 |
| WILSON, JEFFREY | Individual | NOT APPLICABLE | since 01/22/2014 |
| CALCUTT, JOSEPH | Individual | NOT APPLICABLE | since 01/22/2014 |
| LONG TERM CARE MANAGEMENT SERVICES LLC | Organization | NOT APPLICABLE | since 03/10/2011 |
| BORK, MATTHEW | Individual | NOT APPLICABLE | since 01/22/2014 |
| CALCUTT, JOSEPH | Individual | NOT APPLICABLE | since 01/22/2014 |
| MCNEILL, JOHN | Individual | NOT APPLICABLE | since 03/10/2011 |
| MCNEILL, RONALD | Individual | NOT APPLICABLE | since 03/10/2011 |
Part of the LIBERTY SENIOR LIVING group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Contact
Ask Pavilion Health Center at Brightmore a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 345563.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction