Senior Care Records.

Vero Health & Rehab of Sylva

417 Cloverdale Road, Sylva, NC, 28779

Nursing home106 licensed beds0 citations on record
1 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 7 deficiencies against Vero Health & Rehab of Sylva in Sylva, North Carolina at its most recent standard inspection on 2025-08-14. 7 findings have been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 4 times, totalling $359,818. Medicare rates it 1 out of 5 overall.

1 / 5Medicare overall rating
106certified beds
7deficiencies at the last inspection
7immediate-jeopardy findings on record
6actual-harm findings on record
4federal fines, $359,818
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.7
Actual harmA resident was harmed, but not placed in immediate danger.6
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.36
Potential for minimal harmThe least serious band.4
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Administration Deficiencies · F0851 · 2025-08-14 · standard survey · No actual harm, potential for more than minimal harm

F

Reasonably accommodate the needs and preferences of each resident.

Resident Rights Deficiencies · F0558 · 2025-08-14 · standard survey · No actual harm, potential for more than minimal harm

D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies · F0578 · 2025-08-14 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies · F0883 · 2025-08-14 · standard survey · No actual harm, potential for more than minimal harm

D

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Infection Control Deficiencies · F0887 · 2025-08-14 · standard survey · No actual harm, potential for more than minimal harm

D

Assure the security of all personal funds of residents deposited with the facility.

Resident Rights Deficiencies · F0570 · 2025-08-14 · standard survey · No actual harm, potential for minimal harm

C

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Resident Rights Deficiencies · F0577 · 2025-08-14 · standard survey · No actual harm, potential for minimal harm

C

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2024-07-30 · from a complaint · Immediate jeopardy to resident health or safety

K

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2024-07-30 · from a complaint · Actual harm to a resident

G

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2024-07-30 · from a complaint · No actual harm, potential for more than minimal harm

F

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2024-07-30 · from a complaint · No actual harm, potential for more than minimal harm

F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2024-07-30 · from a complaint · No actual harm, potential for more than minimal harm

E

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Resident Rights Deficiencies · F0553 · 2024-07-30 · from a complaint · No actual harm, potential for more than minimal harm

D

Reasonably accommodate the needs and preferences of each resident.

Resident Rights Deficiencies · F0558 · 2024-07-30 · from a complaint · No actual harm, potential for more than minimal harm

D

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Resident Rights Deficiencies · F0561 · 2024-07-30 · from a complaint · No actual harm, potential for more than minimal harm

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2024-07-30 · from a complaint · No actual harm, potential for more than minimal harm

D

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Resident Assessment and Care Planning Deficiencies · F0644 · 2024-07-30 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2024-07-30 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Quality of Life and Care Deficiencies · F0688 · 2024-07-30 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2024-07-30 · from a complaint · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home2 of 5
Nurse hours per resident per dayReported by the home to CMS3.74059
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS4
Total fined$359,818
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one6
Ownership

Who owns Vero Health & Rehab of Sylva

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
MORRISON, BRENTIndividualNOT APPLICABLEsince 11/14/2024
TAYLOR, KENIndividualNOT APPLICABLEsince 11/14/2024
TENWICK, DAVIDIndividualNOT APPLICABLEsince 11/14/2024
MORRISON, BRENTIndividualNOT APPLICABLEsince 11/14/2024
SIMMONS, TEDDIEIndividualNOT APPLICABLEsince 11/14/2024
REGIONAL HEALTH PROPERTIES INCOrganizationNOT APPLICABLEsince 01/17/2025
MCABEE, BRADLEYIndividualNOT APPLICABLEsince 11/14/2024
MORRISON, BRENTIndividualNOT APPLICABLEsince 01/17/2025
SIMMONS, TEDDIEIndividualNOT APPLICABLEsince 11/14/2024

Part of the REGIONAL HEALTH PROPERTIES group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Vero Health & Rehab of Sylva a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Vero Health & Rehab of Sylva has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 8286311600 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 345302.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction