Senior Care Records.

Shoreland Health Care and Retirement Center INC

200 Flower-Pridgen Drive, Whiteville, NC, 28472

Nursing home89 licensed beds0 citations on record
1 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 4 deficiencies against Shoreland Health Care and Retirement Center INC in Whiteville, North Carolina at its most recent standard inspection on 2026-02-26, 2 of them arising from complaints. Medicare has fined it 1 time, totalling $5,077. Medicare rates it 3 out of 5 overall.

3 / 5Medicare overall rating
89certified beds
4deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
1federal fines, $5,077
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.7
Potential for minimal harmThe least serious band.3
Most recent

The last 10 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2026-02-26 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies · F0759 · 2026-02-26 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide routine and 24-hour emergency dental care for each resident.

Quality of Life and Care Deficiencies · F0790 · 2026-02-26 · standard survey · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2026-02-26 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2024-12-19 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2023-10-19 · standard survey · No actual harm, potential for more than minimal harm

D

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Administration Deficiencies · F0867 · 2023-10-19 · standard survey · No actual harm, potential for more than minimal harm

D

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Resident Assessment and Care Planning Deficiencies · F0636 · 2023-10-19 · standard survey · No actual harm, potential for minimal harm

B

Assure that each resident’s assessment is updated at least once every 3 months.

Resident Assessment and Care Planning Deficiencies · F0638 · 2023-10-19 · standard survey · No actual harm, potential for minimal harm

B

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2023-10-19 · standard survey · No actual harm, potential for minimal harm

B
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are1 of 5
Quality measuresResident outcomes reported by the home2 of 5
Nurse hours per resident per dayReported by the home to CMS3.42418
Nursing staff turnoverShare of nursing staff who left in a year72.5%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$5,077
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership

Who owns Shoreland Health Care and Retirement Center INC

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
MCNEILL, JOHNIndividualNO PERCENTAGE PROVIDEDsince 04/01/1998
MCNEILL, RONALDIndividualNO PERCENTAGE PROVIDEDsince 04/01/1998
MCNEILL, JOHNIndividualNOT APPLICABLEsince 04/27/2006
MCNEILL, RONALDIndividualNOT APPLICABLEsince 04/27/2006
MILLER, ROBERTIndividualNOT APPLICABLEsince 04/29/2025
WILSON, JEFFREYIndividualNOT APPLICABLEsince 10/31/2012
MCNEILL, JOHNIndividualNOT APPLICABLEsince 04/29/2025
MCNEILL, RONALDIndividualNOT APPLICABLEsince 04/29/2025
WILSON, JEFFREYIndividualNOT APPLICABLEsince 04/29/2025
LIBERTY HEALTHCARE MANAGEMENT INCOrganizationNOT APPLICABLEsince 04/29/2025
CALCUTT, JOSEPHIndividualNOT APPLICABLEsince 04/29/2025
WILSON, JEFFREYIndividualNOT APPLICABLEsince 04/29/2025

Part of the LIBERTY SENIOR LIVING group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Shoreland Health Care and Retirement Center INC a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Shoreland Health Care and Retirement Center INC has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 9106424300 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 345397.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction