Senior Care Records.

Five Oaks Rehabilitation and Care Center

413 Winecoff School Road, Concord, NC, 28027

Nursing home160 licensed beds0 citations on record
5 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 2 deficiencies against Five Oaks Rehabilitation and Care Center in Concord, North Carolina at its most recent standard inspection on 2026-03-16, 1 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 1 time, totalling $17,345. Medicare rates it 2 out of 5 overall.

2 / 5Medicare overall rating
160certified beds
2deficiencies at the last inspection
1immediate-jeopardy findings on record
2actual-harm findings on record
1federal fines, $17,345
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.2
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.9
Potential for minimal harmThe least serious band.2
Most recent

The last 14 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2026-03-16 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2026-03-16 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-03-05 · from a complaint · Immediate jeopardy to resident health or safety

J

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · F0686 · 2025-03-05 · standard survey · Actual harm to a resident

G

Provide safe, appropriate pain management for a resident who requires such services.

Quality of Life and Care Deficiencies · F0697 · 2025-03-05 · standard survey · Actual harm to a resident

G

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2025-03-05 · standard survey · No actual harm, potential for more than minimal harm

E

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Resident Rights Deficiencies · F0582 · 2025-03-05 · standard survey · No actual harm, potential for more than minimal harm

D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies · F0657 · 2025-03-05 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2025-03-05 · standard survey · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2025-03-05 · from a complaint · No actual harm, potential for more than minimal harm

D

Assist a resident in gaining access to vision and hearing services.

Quality of Life and Care Deficiencies · F0685 · 2023-09-14 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2023-09-14 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2023-09-14 · standard survey · No actual harm, potential for minimal harm

B

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Administration Deficiencies · F0867 · 2023-09-14 · standard survey · No actual harm, potential for minimal harm

B
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS3.7092
Nursing staff turnoverShare of nursing staff who left in a year55%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$17,345
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership

Who owns Five Oaks Rehabilitation and Care Center

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
FH SNF OPERATIONS HOLDING LLCOrganization100%since 12/31/2021
CH FH HOLDING LLCOrganizationNOT APPLICABLEsince 03/25/2026
CW FH HOLDINGS LLCOrganizationNOT APPLICABLEsince 03/25/2026
SE SNF ASSOCIATES LLCOrganizationNOT APPLICABLEsince 03/25/2026
SE SNF ASSOCIATES TRUSTOrganizationNOT APPLICABLEsince 03/25/2026
SE SNF HOLDINGS LLCOrganizationNOT APPLICABLEsince 03/25/2026
SE SNF HOLDINGS TRUSTOrganizationNOT APPLICABLEsince 03/25/2026
GOODMAN, MENUCHAIndividualNOT APPLICABLEsince 12/01/2025
GOODMAN, MENUCHAIndividualNOT APPLICABLEsince 12/01/2025
FH OPCO MANAGER LLCOrganizationNOT APPLICABLEsince 12/01/2025
MELB OPCO MANAGER LLCOrganizationNOT APPLICABLEsince 12/01/2025
VERTEX FINANCIAL SERVICES LLCOrganizationNOT APPLICABLEsince 01/01/2025

Part of the VENZA CARE MANAGEMENT group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Five Oaks Rehabilitation and Care Center a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Five Oaks Rehabilitation and Care Center has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 7047882131 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 345186.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction