Senior Care Records.

Twin Lakes Community

3802 Wade Coble Drive, Burlington, NC, 27215

Nursing home104 licensed beds0 citations on record
No mapped location on the state record.
LocationOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 3 deficiencies against Twin Lakes Community in Burlington, North Carolina at its most recent standard inspection on 2026-03-19. Medicare has fined it 1 time, totalling $6,152. Medicare rates it 5 out of 5 overall.

5 / 5Medicare overall rating
104certified beds
3deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
1federal fines, $6,152
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.6
Potential for minimal harmThe least serious band.1
Most recent

The last 7 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Assure that each resident’s assessment is updated at least once every 3 months.

Resident Assessment and Care Planning Deficiencies · F0638 · 2026-03-19 · standard survey · No actual harm, potential for more than minimal harm

E

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Resident Assessment and Care Planning Deficiencies · F0636 · 2026-03-19 · standard survey · No actual harm, potential for more than minimal harm

D

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Resident Rights Deficiencies · F0577 · 2026-03-19 · standard survey · No actual harm, potential for minimal harm

C

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0604 · 2025-03-11 · from a complaint · No actual harm, potential for more than minimal harm

D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0607 · 2025-03-11 · from a complaint · No actual harm, potential for more than minimal harm

D

Protect each resident from the wrongful use of the resident's belongings or money.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0602 · 2024-08-07 · from a complaint · No actual harm, potential for more than minimal harm

E

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0603 · 2024-08-07 · from a complaint · No actual harm, potential for more than minimal harm

E
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below5 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are5 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS5.31868
Nursing staff turnoverShare of nursing staff who left in a year41.3%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$6,152
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership

Who owns Twin Lakes Community

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
LUTHERAN RETIREMENT MINISTRIES OF ALAMANCE COUNTY, NORTH CAROLINAOrganization100%since 09/30/1983
FOX, PAMELAIndividualNOT APPLICABLEsince 01/04/2013
CONKLIN, JONATHANIndividualNOT APPLICABLEsince 10/01/2017
FOX, PAMELAIndividualNOT APPLICABLEsince 01/04/2013
Contact

Ask Twin Lakes Community a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Twin Lakes Community has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 3365381400 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 345235.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction