Senior Care Records.

Bentleys Extended Care

3060 ASHBY ROAD, Overland, MO, 63114

Nursing home72 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 31 deficiencies against Bentleys Extended Care in Overland, Missouri at its most recent standard inspection on 2024-10-24, 8 of them arising from complaints. 4 findings have been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 1 time, totalling $28,969. CMS currently flags this home for abuse. Medicare rates it 1 out of 5 overall.

1 / 5Medicare overall rating
72certified beds
31deficiencies at the last inspection
4immediate-jeopardy findings on record
6actual-harm findings on record
1federal fines, $28,969
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.4
Actual harmA resident was harmed, but not placed in immediate danger.6
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.56
Potential for minimal harmThe least serious band.1
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2026-05-20 · from a complaint · Actual harm to a resident

G

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Nursing and Physician Services Deficiencies · F0728 · 2026-04-30 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · F0760 · 2026-04-30 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2026-02-25 · from a complaint · Actual harm to a resident

G

Provide safe, appropriate pain management for a resident who requires such services.

Quality of Life and Care Deficiencies · F0697 · 2026-02-25 · from a complaint · Actual harm to a resident

G

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2025-12-10 · from a complaint · Actual harm to a resident

G

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-12-10 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide safe, appropriate pain management for a resident who requires such services.

Quality of Life and Care Deficiencies · F0697 · 2025-12-10 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide routine and 24-hour emergency dental care for each resident.

Quality of Life and Care Deficiencies · F0790 · 2025-04-30 · from a complaint · No actual harm, potential for more than minimal harm

D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2025-02-04 · from a complaint · Immediate jeopardy to resident health or safety

J

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-02-04 · from a complaint · Actual harm to a resident

G

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-02-04 · from a complaint · No actual harm, potential for more than minimal harm

D

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Administration Deficiencies · F0851 · 2024-10-24 · standard survey · No actual harm, potential for more than minimal harm

F

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2024-10-24 · standard survey · No actual harm, potential for more than minimal harm

E

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2024-10-24 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2024-10-24 · standard survey · No actual harm, potential for more than minimal harm

E

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Nursing and Physician Services Deficiencies · F0727 · 2024-10-24 · standard survey · No actual harm, potential for more than minimal harm

E

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2024-10-24 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2024-10-24 · standard survey · No actual harm, potential for more than minimal harm

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2024-10-24 · standard survey · No actual harm, potential for more than minimal harm

E
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are1 of 5
Quality measuresResident outcomes reported by the home2 of 5
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$28,969
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one2
Ownership

Who owns Bentleys Extended Care

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
BENTLEY, DAVID JOEIndividual100%since 07/18/2003
BENTLEY, DAVID JOEIndividualNOT APPLICABLEsince 06/23/2004
BENTLEY, DAVID JOEIndividualNOT APPLICABLEsince 09/02/1999
BENTLEY, GAYLA DENISEIndividualNOT APPLICABLEsince 07/18/2003
GAO, SHAWNIndividualNOT APPLICABLEsince 01/01/2017
BENTLEY, GAYLA DENISEIndividualNOT APPLICABLEsince 09/02/1999
GAO, SHAWNIndividualNOT APPLICABLEsince 01/01/2017
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

ST Johns Place

Saint Louis · 2.2 mi · 94 beds

Citations0Substantiated0
Contact

Ask Bentleys Extended Care a question

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What is needed

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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 265732.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction