Senior Care Records.

Windsor Estates of ST Charles

2150 WEST RANDOLPH STREET, Saint Charles, MO, 63301

Nursing home81 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 21 deficiencies against Windsor Estates of ST Charles in Saint Charles, Missouri at its most recent standard inspection on 2024-03-21, 16 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 8 times, totalling $229,906. CMS currently flags this home for abuse. Medicare rates it 1 out of 5 overall.

1 / 5Medicare overall rating
81certified beds
21deficiencies at the last inspection
1immediate-jeopardy findings on record
12actual-harm findings on record
8federal fines, $229,906
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.12
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.62
Potential for minimal harmThe least serious band.2
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2026-05-19 · from a complaint · Immediate jeopardy to resident health or safety

J

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2026-05-19 · from a complaint · Actual harm to a resident

G

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2026-05-19 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · F0658 · 2026-05-19 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2026-05-19 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2026-05-19 · from a complaint · No actual harm, potential for more than minimal harm

E

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Resident Rights Deficiencies · F0569 · 2026-04-01 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2025-12-15 · from a complaint · Actual harm to a resident

G

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-12-15 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · F0686 · 2025-09-03 · from a complaint · Actual harm to a resident

G

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · F0686 · 2025-08-07 · from a complaint · Actual harm to a resident

G

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2025-08-07 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nutrition and Dietary Deficiencies · F0804 · 2025-08-07 · from a complaint · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2025-08-07 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2025-06-10 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-05-02 · from a complaint · Actual harm to a resident

G

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Nutrition and Dietary Deficiencies · F0801 · 2025-05-02 · from a complaint · No actual harm, potential for more than minimal harm

F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2025-05-02 · from a complaint · No actual harm, potential for more than minimal harm

F

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2025-05-02 · from a complaint · No actual harm, potential for more than minimal harm

E

Keep all essential equipment working safely.

Environmental Deficiencies · F0908 · 2025-05-02 · from a complaint · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are1 of 5
Quality measuresResident outcomes reported by the home2 of 5
Nurse hours per resident per dayReported by the home to CMS3.5252
Nursing staff turnoverShare of nursing staff who left in a year71.4%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS8
Total fined$229,906
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one10
Ownership

Who owns Windsor Estates of ST Charles

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
JOSEPH CHARLES TUTERA 2013 FAMILY IRREVOCIABLE TRUST AGREEMENTOrganization13%since 08/01/2023
MARIAN OLANDER TUTERA 2020 MRTL TROrganization6%since 08/01/2023
ST CHARLES HOLDCO HOLDINGS LLCOrganization20%since 08/01/2023
BROOKS, KILEYIndividualNOT APPLICABLEsince 08/01/2023
TUTERA, JOSEPHIndividualNOT APPLICABLEsince 08/01/2023
WALNUT CREEK MANAGEMENT COMPANY LLCOrganizationNOT APPLICABLEsince 08/01/2023
BROOKS, KILEYIndividualNOT APPLICABLEsince 08/01/2023

Part of the TUTERA SENIOR LIVING & HEALTH CARE group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Windsor Estates of ST Charles a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Windsor Estates of ST Charles has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 6369464966 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 265518.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction