Senior Care Records.

Heartwood

503 HEARTWOOD DRIVE, Crosby, MN, 56441

Nursing home54 licensed beds0 citations on record
No mapped location on the state record.
LocationOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 2 deficiencies against Heartwood in Crosby, Minnesota at its most recent standard inspection on 2025-07-23. Medicare rates it 5 out of 5 overall.

5 / 5Medicare overall rating
54certified beds
2deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.7
Potential for minimal harmThe least serious band.0
Most recent

The last 7 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2025-07-23 · standard survey · No actual harm, potential for more than minimal harm

D

Provide care or services that was trauma informed and/or culturally competent.

Quality of Life and Care Deficiencies · F0699 · 2025-07-23 · standard survey · No actual harm, potential for more than minimal harm

D

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2024-08-07 · standard survey · No actual harm, potential for more than minimal harm

E

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2024-08-07 · standard survey · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2024-08-07 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies · F0883 · 2024-08-07 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies · F0883 · 2023-07-19 · standard survey · No actual harm, potential for more than minimal harm

E
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below5 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are5 of 5
Quality measuresResident outcomes reported by the home2 of 5
Nurse hours per resident per dayReported by the home to CMS4.30419
Nursing staff turnoverShare of nursing staff who left in a year46.3%
Ownership

Who owns Heartwood

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
CROSBY SENIOR SERVICESOrganizationNO PERCENTAGE PROVIDEDsince 11/09/2022
CUYUNA REGIONAL MEDICAL CENTEROrganizationNO PERCENTAGE PROVIDEDsince 11/09/2022
PRESBYTERIAN HOMES HOUSING AND ASSISTED LIVING, INC.OrganizationNO PERCENTAGE PROVIDEDsince 11/09/2022
U.S. BANKOrganizationNOT APPLICABLEsince 05/17/2023
U.S. BANKOrganizationNOT APPLICABLEsince 05/17/2023
BERG, KATIEIndividualNOT APPLICABLEsince 05/17/2023
BLANK, KIMBERLYIndividualNOT APPLICABLEsince 05/17/2023
GOODWIN, DAVIDIndividualNOT APPLICABLEsince 05/17/2023
HART, AMYIndividualNOT APPLICABLEsince 05/17/2023
LARSON, DUANEIndividualNOT APPLICABLEsince 05/17/2023
LINDH, DANIELIndividualNOT APPLICABLEsince 05/17/2023
MEYER, MARKIndividualNOT APPLICABLEsince 11/09/2022

Part of the PRESBYTERIAN HOMES & SERVICES group.

Contact

Ask Heartwood a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Heartwood has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 2185458500 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 245232.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction