Senior Care Records.

The Orchards at Canterbury on the Lake

5601 Hatchery Road, Waterford, MI, 48329

Nursing home128 licensed beds0 citations on record
5 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 28 deficiencies against The Orchards at Canterbury on the Lake in Waterford, Michigan at its most recent standard inspection on 2025-07-31, 14 of them arising from complaints. 3 findings have been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $45,461. CMS currently flags this home for abuse. Medicare rates it 1 out of 5 overall.

1 / 5Medicare overall rating
128certified beds
28deficiencies at the last inspection
0immediate-jeopardy findings on record
3actual-harm findings on record
1federal fines, $45,461
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.3
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.69
Potential for minimal harmThe least serious band.1
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2026-01-20 · from a complaint · No actual harm, potential for more than minimal harm

D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2025-10-24 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2025-10-24 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies · F0725 · 2025-10-24 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2025-10-24 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2025-07-31 · from a complaint · Actual harm to a resident

G

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm

F

Have a plan that describes the process for conducting QAPI and QAA activities.

Administration Deficiencies · F0865 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm

F

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Environmental Deficiencies · F0925 · 2025-07-31 · from a complaint · No actual harm, potential for more than minimal harm

F

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm

E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2025-07-31 · from a complaint · No actual harm, potential for more than minimal harm

E

Implement a program that monitors antibiotic use.

Infection Control Deficiencies · F0881 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2025-07-31 · from a complaint · No actual harm, potential for more than minimal harm

D

Reasonably accommodate the needs and preferences of each resident.

Resident Rights Deficiencies · F0558 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm

D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies · F0578 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm

D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2025-07-31 · from a complaint · No actual harm, potential for more than minimal harm

D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm

D

Protect each resident from the wrongful use of the resident's belongings or money.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0602 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm

D

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0605 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-07-31 · from a complaint · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are1 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS3.50209
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$45,461
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one2
Ownership

Who owns The Orchards at Canterbury on the Lake

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
TAUB, JACOBIndividualNOT APPLICABLEsince 11/01/2024
WHITE LAKE HEALTHCARE LLCOrganizationNOT APPLICABLEsince 12/18/2024
HURST, EMILYIndividualNOT APPLICABLEsince 12/03/2024
MCLEOD, LEIGHIndividualNOT APPLICABLEsince 12/03/2024
WHITE LAKE HEALTHCARE LLCOrganizationNOT APPLICABLEsince 12/18/2024
GUTMAN, ISAACIndividualNOT APPLICABLEsince 12/03/2024
HOFFMAN, ALEXANDERIndividualNOT APPLICABLEsince 12/03/2024
HURST, EMILYIndividualNOT APPLICABLEsince 12/18/2024
KORNFELD, ROBERTIndividualNOT APPLICABLEsince 12/03/2024
MCLEOD, LEIGHIndividualNOT APPLICABLEsince 12/18/2024
TAUB, JACOBIndividualNOT APPLICABLEsince 12/03/2024

Part of the THE ORCHARDS MICHIGAN group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask The Orchards at Canterbury on the Lake a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

The Orchards at Canterbury on the Lake has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 2486749292 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 235555.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction