ST Ann's Home
Grand Rapids · 1.1 mi · 55 beds
Citations0Substantiated0
Covenant Village of the Great Lakes
2520 Lake Michigan Drive NW, Grand Rapids, MI, 49504
Nursing home37 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 4 deficiencies against Covenant Village of the Great Lakes in Grand Rapids, Michigan at its most recent standard inspection on 2026-03-26. Medicare rates it 4 out of 5 overall.
4 / 5Medicare overall rating
37certified beds
4deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.22
Potential for minimal harmThe least serious band.0
Most recentFDDDFEDDDDDDDDDDDDDD
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2026-03-26 · standard survey · No actual harm, potential for more than minimal harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · F0655 · 2026-03-26 · standard survey · No actual harm, potential for more than minimal harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · F0657 · 2026-03-26 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2026-03-26 · standard survey · No actual harm, potential for more than minimal harm
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · F0882 · 2025-03-05 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · F0883 · 2025-03-05 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · F0561 · 2025-03-05 · standard survey · No actual harm, potential for more than minimal harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2025-03-05 · standard survey · No actual harm, potential for more than minimal harm
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies · F0810 · 2025-03-05 · standard survey · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2025-03-05 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-03-05 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2024-01-26 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · F0585 · 2024-01-26 · from a complaint · No actual harm, potential for more than minimal harm
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · F0640 · 2024-01-26 · standard survey · No actual harm, potential for more than minimal harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · F0645 · 2024-01-26 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2024-01-26 · standard survey · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2024-01-26 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2024-01-26 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2024-01-26 · standard survey · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2024-01-26 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home2 of 5
Nurse hours per resident per dayReported by the home to CMS4.27761
Nursing staff turnoverShare of nursing staff who left in a year50%
Ownership
Who owns Covenant Village of the Great Lakes
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| COVENANT LIVING COMMUNITIES & SERVICES | Organization | 100% | since 03/28/1995 |
| CHRISTENSEN, PAMELA | Individual | NOT APPLICABLE | since 07/01/2013 |
| CUNLIFFE, TERRI | Individual | NOT APPLICABLE | since 05/22/2015 |
| MANLOVE, MATT | Individual | NOT APPLICABLE | since 07/01/2017 |
| OXENDALE, ROGER | Individual | NOT APPLICABLE | since 07/01/2017 |
| CUNLIFFE, TERRI | Individual | NOT APPLICABLE | since 05/22/2015 |
| ERICKSON, DAVID | Individual | NOT APPLICABLE | since 01/31/2008 |
| HOLT, JODY | Individual | NOT APPLICABLE | since 06/02/2017 |
| AAGAARD, JON | Individual | NOT APPLICABLE | since 07/01/2013 |
| EASTBURG, MARK | Individual | NOT APPLICABLE | since 07/01/2013 |
| ESPINOSA, MARC | Individual | NOT APPLICABLE | since 07/01/2013 |
| HODGKINSON, DONALD | Individual | NOT APPLICABLE | since 07/01/2013 |
Part of the COVENANT LIVING group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Edison Christian Health Center
Grand Rapids · 1.2 mi · 136 beds
Citations0Substantiated0
Mary Free Bed Sub-acute Rehabilitation
Grand Rapids · 4.0 mi · 48 beds
Citations0Substantiated0
Valley View Care Center
Grand Rapids · 4.4 mi · 139 beds
Citations0Substantiated0
Michigan Veteran Homes at Grand Rapids
Grand Rapids · 4.9 mi · 128 beds
Citations0Substantiated0
Mission Point Nursing & Physical Rehabilitation Ce
Grandville · 5.1 mi · 114 beds
Citations0Substantiated0
Contact
Ask Covenant Village of the Great Lakes a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 235614.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction