Senior Care Records.

Burcham Hills Retirement Center

2700 Burcham Drive, East Lansing, MI, 48823

Nursing home133 licensed beds0 citations on record
No mapped location on the state record.
LocationOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 16 deficiencies against Burcham Hills Retirement Center in East Lansing, Michigan at its most recent standard inspection on 2025-05-15, 10 of them arising from complaints. 7 findings have been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $37,557. Medicare rates it 1 out of 5 overall.

1 / 5Medicare overall rating
133certified beds
16deficiencies at the last inspection
0immediate-jeopardy findings on record
7actual-harm findings on record
1federal fines, $37,557
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.7
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.46
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2026-04-24 · from a complaint · Actual harm to a resident

G

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2026-03-04 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2026-03-04 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Quality of Life and Care Deficiencies · F0693 · 2025-12-03 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Nutrition and Dietary Deficiencies · F0802 · 2025-05-15 · from a complaint · No actual harm, potential for more than minimal harm

F

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nutrition and Dietary Deficiencies · F0804 · 2025-05-15 · from a complaint · No actual harm, potential for more than minimal harm

F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2025-05-15 · from a complaint · No actual harm, potential for more than minimal harm

F

Dispose of garbage and refuse properly.

Nutrition and Dietary Deficiencies · F0814 · 2025-05-15 · from a complaint · No actual harm, potential for more than minimal harm

F

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies · F0725 · 2025-05-15 · from a complaint · No actual harm, potential for more than minimal harm

E

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-05-15 · from a complaint · No actual harm, potential for more than minimal harm

D

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Resident Assessment and Care Planning Deficiencies · F0640 · 2025-05-15 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2025-05-15 · standard survey · No actual harm, potential for more than minimal harm

D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2025-05-15 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2025-05-15 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2025-05-15 · standard survey · No actual harm, potential for more than minimal harm

D

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Infection Control Deficiencies · F0882 · 2025-05-15 · standard survey · No actual harm, potential for more than minimal harm

D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2025-03-19 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2025-01-29 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2024-10-28 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2024-08-08 · from a complaint · Actual harm to a resident

G
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home2 of 5
Nurse hours per resident per dayReported by the home to CMS4.48564
Nursing staff turnoverShare of nursing staff who left in a year65.9%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$37,557
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one2
Ownership

Who owns Burcham Hills Retirement Center

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
BREEN, SCOTTIndividualNOT APPLICABLEsince 07/01/2021
CARTER, REGINALDIndividualNOT APPLICABLEsince 09/01/2008
CASH, STELLAIndividualNOT APPLICABLEsince 06/05/2018
HILLARY, CHARLESIndividualNOT APPLICABLEsince 01/01/2014
HOBSON, DAPHNEIndividualNOT APPLICABLEsince 04/20/2022
MUNSHAW, PATRICIAIndividualNOT APPLICABLEsince 01/01/2012
OWEN, STEVENIndividualNOT APPLICABLEsince 04/29/2021
REICHLE, PAULAIndividualNOT APPLICABLEsince 04/01/2024
RONK, CHERYLIndividualNOT APPLICABLEsince 11/01/2014
SAVAGE, JAMESIndividualNOT APPLICABLEsince 01/01/1997
TOBIN, MICHAELIndividualNOT APPLICABLEsince 04/20/2022
YONTZ, SUSANIndividualNOT APPLICABLEsince 03/01/2019

Part of the LIFE CARE SERVICES group.

Contact

Ask Burcham Hills Retirement Center a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Burcham Hills Retirement Center has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 5173518377 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 235236.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction