Senior Care Records.

Maine Veterans Home - Augusta

35 HEROES WAY, Augusta, ME, 04330

Nursing home108 licensed beds0 citations on record
No mapped location on the state record.
LocationOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 6 deficiencies against Maine Veterans Home - Augusta in Augusta, Maine at its most recent standard inspection on 2025-11-18. Medicare rates it 5 out of 5 overall.

5 / 5Medicare overall rating
108certified beds
6deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.11
Potential for minimal harmThe least serious band.1
Most recent

The last 12 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2025-11-18 · standard survey · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2025-11-18 · standard survey · No actual harm, potential for more than minimal harm

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2025-11-18 · standard survey · No actual harm, potential for more than minimal harm

E

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0605 · 2025-11-18 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2025-11-18 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2025-11-18 · standard survey · No actual harm, potential for more than minimal harm

D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies · F0578 · 2024-10-23 · standard survey · No actual harm, potential for more than minimal harm

E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2024-10-23 · standard survey · No actual harm, potential for more than minimal harm

E

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Resident Rights Deficiencies · F0582 · 2024-10-23 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2024-10-23 · standard survey · No actual harm, potential for more than minimal harm

D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies · F0578 · 2023-01-26 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2023-01-26 · standard survey · No actual harm, potential for minimal harm

B
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below5 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are5 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS6.62437
Nursing staff turnoverShare of nursing staff who left in a year32.5%
Ownership

Who owns Maine Veterans Home - Augusta

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
ARMSTRONG, ANGELAIndividualNOT APPLICABLEsince 04/20/2024
BRAWN, CHRISTINEIndividualNOT APPLICABLEsince 04/20/2024
BURR, HEATHERIndividualNOT APPLICABLEsince 02/18/2021
COLLINS, SAMUELIndividualNOT APPLICABLEsince 06/06/2022
GARDNER, CHRISTOPHERIndividualNOT APPLICABLEsince 06/06/2022
GENEST, EMILIndividualNOT APPLICABLEsince 10/27/2020
JACKSON, DIANEIndividualNOT APPLICABLEsince 07/09/2022
LAGACE, DONALDIndividualNOT APPLICABLEsince 10/13/2020
MILLER, BRIDGETIndividualNOT APPLICABLEsince 04/20/2024
POOLER, MICHAELIndividualNOT APPLICABLEsince 04/20/2024
RICHMOND, DAVIDIndividualNOT APPLICABLEsince 09/26/2018
SANPEDRO, STEVENIndividualNOT APPLICABLEsince 01/01/2015

Part of the MAINE VETERANS' HOME group.

Contact

Ask Maine Veterans Home - Augusta a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Maine Veterans Home - Augusta has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 2076222454 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 205126.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction