Senior Care Records.

Montello Manor

540 COLLEGE ST, Lewiston, ME, 04240

Nursing home37 licensed beds0 citations on record
5 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 20 deficiencies against Montello Manor in Lewiston, Maine at its most recent standard inspection on 2025-02-20, 5 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 1 time, totalling $14,518. Medicare rates it 1 out of 5 overall.

1 / 5Medicare overall rating
37certified beds
20deficiencies at the last inspection
1immediate-jeopardy findings on record
0actual-harm findings on record
1federal fines, $14,518
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.35
Potential for minimal harmThe least serious band.3
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · F0842 · 2026-05-08 · from a complaint · No actual harm, potential for more than minimal harm

E

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · F0842 · 2026-04-21 · from a complaint · No actual harm, potential for more than minimal harm

D

Reasonably accommodate the needs and preferences of each resident.

Resident Rights Deficiencies · F0558 · 2025-02-20 · standard survey · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2025-02-20 · standard survey · No actual harm, potential for more than minimal harm

E

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2025-02-20 · standard survey · No actual harm, potential for more than minimal harm

E

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2025-02-20 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-02-20 · standard survey · No actual harm, potential for more than minimal harm

E

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · F0695 · 2025-02-20 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Nursing and Physician Services Deficiencies · F0726 · 2025-02-20 · from a complaint · No actual harm, potential for more than minimal harm

E

Observe each nurse aide's job performance and give regular training.

Nursing and Physician Services Deficiencies · F0730 · 2025-02-20 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · F0760 · 2025-02-20 · from a complaint · No actual harm, potential for more than minimal harm

E

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Administration Deficiencies · F0867 · 2025-02-20 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Nursing and Physician Services Deficiencies · F0947 · 2025-02-20 · standard survey · No actual harm, potential for more than minimal harm

E

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Resident Rights Deficiencies · F0623 · 2025-02-20 · standard survey · No actual harm, potential for more than minimal harm

D

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Resident Rights Deficiencies · F0625 · 2025-02-20 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Nutrition and Dietary Deficiencies · F0806 · 2025-02-20 · standard survey · No actual harm, potential for more than minimal harm

D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · F0842 · 2025-02-20 · standard survey · No actual harm, potential for more than minimal harm

D

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Administration Deficiencies · F0868 · 2025-02-20 · standard survey · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2025-02-20 · standard survey · No actual harm, potential for more than minimal harm

D

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Environmental Deficiencies · F0909 · 2025-02-20 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS4.18231
Nursing staff turnoverShare of nursing staff who left in a year51.9%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$14,518
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership

Who owns Montello Manor

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
RICHARD A. ROUSSEAU TRUST BOrganization100%since 03/19/2012
CALLAHAN, GUYIndividualNOT APPLICABLEsince 01/01/2013
CALLAHAN, GUYIndividualNOT APPLICABLEsince 01/01/2013
CONNOLLY, KERRYIndividualNOT APPLICABLEsince 01/01/2013
FIRST ATLANTIC HEALTHCARE INCOrganizationNOT APPLICABLEsince 01/01/2013
BERNARD, KIMBERLYIndividualNOT APPLICABLEsince 10/01/2024
KIRBACH, PETERIndividualNOT APPLICABLEsince 03/01/2025
LUDDY, NANCYIndividualNOT APPLICABLEsince 09/30/2021
OTIS-HIGGINS, ANDREAIndividualNOT APPLICABLEsince 01/01/2013
PELKEY, WANDAIndividualNOT APPLICABLEsince 10/01/2024
RIENDEAU, CHRISTINEIndividualNOT APPLICABLEsince 10/01/2024
RICHARD A. ROUSSEAU TRUST BOrganizationNOT APPLICABLEsince 03/29/2012
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Montello Manor a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Montello Manor has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 2077832039 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 205006.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction