Senior Care Records.

Complete Care at Springbrook

12325 NEW HAMPSHIRE AVENUE, Silver Spring, MD, 20904

Nursing home93 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 21 deficiencies against Complete Care at Springbrook in Silver Spring, Maryland at its most recent standard inspection on 2020-09-16, 14 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare rates it 3 out of 5 overall.

3 / 5Medicare overall rating
93certified beds
21deficiencies at the last inspection
1immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.44
Potential for minimal harmThe least serious band.2
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Resident Assessment and Care Planning Deficiencies · F0640 · 2026-05-01 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2026-05-01 · from a complaint · No actual harm, potential for more than minimal harm

E

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2026-05-01 · from a complaint · No actual harm, potential for more than minimal harm

D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · F0842 · 2026-05-01 · from a complaint · No actual harm, potential for more than minimal harm

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2026-04-07 · from a complaint · No actual harm, potential for more than minimal harm

D

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2026-04-07 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2026-04-07 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2026-04-07 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · F0658 · 2025-12-19 · from a complaint · No actual harm, potential for more than minimal harm

E

Make sure that a working call system is available in each resident's bathroom and bathing area.

Environmental Deficiencies · F0919 · 2025-12-19 · from a complaint · No actual harm, potential for more than minimal harm

E

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Environmental Deficiencies · F0921 · 2025-12-19 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2025-12-19 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies · F0759 · 2025-12-19 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2025-12-19 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2025-03-14 · from a complaint · No actual harm, potential for more than minimal harm

E

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2025-03-14 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Nutrition and Dietary Deficiencies · F0800 · 2025-03-14 · from a complaint · No actual harm, potential for more than minimal harm

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2024-12-18 · from a complaint · No actual harm, potential for more than minimal harm

D

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2024-12-18 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · F0686 · 2024-12-18 · from a complaint · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.45268
Nursing staff turnoverShare of nursing staff who left in a year37.8%
Ownership

Who owns Complete Care at Springbrook

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
PC MD5 OPCO HOLDCO LLCOrganization100%since 02/01/2023
PC MD5 TOPCO LLCOrganizationNO PERCENTAGE PROVIDEDsince 02/01/2023
SMS 2021 TRUSTOrganizationNO PERCENTAGE PROVIDEDsince 02/01/2023
DES CAPITAL LLCOrganizationNOT APPLICABLEsince 02/01/2023
JRK INVESTMENTS LLCOrganizationNOT APPLICABLEsince 02/01/2023
KLUGMAN, JACOBIndividualNOT APPLICABLEsince 02/01/2023
STEIN, SHALOMIndividualNOT APPLICABLEsince 02/01/2023
STERNBUCH, DANIELIndividualNOT APPLICABLEsince 02/01/2023
STEIN, SHALOMIndividualNOT APPLICABLEsince 02/01/2023
STEIN, SHALOMIndividualNOT APPLICABLEsince 02/01/2023
COX, VICKIEIndividualNOT APPLICABLEsince 02/01/2023
DAVE, MITULIndividualNOT APPLICABLEsince 02/01/2023

Part of the COMPLETE CARE group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Complete Care at Springbrook a question

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What is needed

Complete Care at Springbrook has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 3016224600 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 215052.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction