Holly Hill Healthcare Center
Towson · 0.3 mi · 75 beds
Citations0Substantiated0
Complete Care at Multi Medical Center LLC
7700 YORK ROAD, Towson, MD, 21204
Nursing home118 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 12 deficiencies against Complete Care at Multi Medical Center LLC in Towson, Maryland at its most recent standard inspection on 2026-03-02, 2 of them arising from complaints. Medicare rates it 5 out of 5 overall.
5 / 5Medicare overall rating
118certified beds
12deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.33
Potential for minimal harmThe least serious band.1
Most recentEDDDDDDDDDDBFDDDDDDD
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · F0759 · 2026-03-02 · standard survey · No actual harm, potential for more than minimal harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · F0628 · 2026-03-02 · standard survey · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2026-03-02 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · F0688 · 2026-03-02 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2026-03-02 · from a complaint · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2026-03-02 · standard survey · No actual harm, potential for more than minimal harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · F0803 · 2026-03-02 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2026-03-02 · standard survey · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2026-03-02 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2026-03-02 · standard survey · No actual harm, potential for more than minimal harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · F0919 · 2026-03-02 · standard survey · No actual harm, potential for more than minimal harm
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · F0732 · 2026-03-02 · standard survey · No actual harm, potential for minimal harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · F0804 · 2024-11-08 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2024-11-08 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · F0565 · 2024-11-08 · standard survey · No actual harm, potential for more than minimal harm
The resident has the right to receive notices in a format and a language he or she understands.
Resident Rights Deficiencies · F0574 · 2024-11-08 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2024-11-08 · standard survey · No actual harm, potential for more than minimal harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2024-11-08 · standard survey · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2024-11-08 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · F0757 · 2024-11-08 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below5 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS4.06954
Nursing staff turnoverShare of nursing staff who left in a year36.4%
Ownership
Who owns Complete Care at Multi Medical Center LLC
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| PC MD OPCOS LLC | Organization | 100% | since 05/01/2021 |
| PC WTA OPCO HOLDCO LLC | Organization | NO PERCENTAGE PROVIDED | since 05/01/2021 |
| SMS 2021 TRUST | Organization | NO PERCENTAGE PROVIDED | since 05/01/2021 |
| STEIN, SHALOM | Individual | NOT APPLICABLE | since 05/01/2021 |
| WELLTOWER OP, LLC | Organization | NOT APPLICABLE | since 05/01/2023 |
| STEIN, SHALOM | Individual | NOT APPLICABLE | since 05/01/2021 |
| STEIN, SHALOM | Individual | NOT APPLICABLE | since 05/01/2021 |
| COX, VICKIE | Individual | NOT APPLICABLE | since 06/01/2021 |
| MANSFIELD, MELISSA | Individual | NOT APPLICABLE | since 05/01/2021 |
| ODACHOWSKI, STACIE | Individual | NOT APPLICABLE | since 10/03/2022 |
| RIZQUI, IBRAHIM | Individual | NOT APPLICABLE | since 04/01/2023 |
| SILVERBERG, NISANEL | Individual | NOT APPLICABLE | since 05/01/2021 |
Part of the COMPLETE CARE group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Towson Rehabilitation and Healthcare Center
Towson · 1.2 mi · 132 beds
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Edenwald
Towson · 1.3 mi · 70 beds
Citations0Substantiated0
Pickersgill Retirement Community
Towson · 1.6 mi · 43 beds
Citations0Substantiated0
Autumn Lake Healthcare at Long Green
Baltimore · 1.6 mi · 135 beds
Citations0Substantiated0
Orchard Hill Rehabilitation and Healthcare Center
Towson · 1.7 mi · 139 beds
Citations0Substantiated0
Contact
Ask Complete Care at Multi Medical Center LLC a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 215096.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction