Mont Marie Rehabilitation & Healthcare Center
Holyoke · 0.3 mi · 84 beds
Citations0Substantiated0
Mission Care at Holyoke
35 HOLY FAMILY ROAD, Holyoke, MA, 01040
Nursing home125 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 14 deficiencies against Mission Care at Holyoke in Holyoke, Massachusetts at its most recent standard inspection on 2025-06-10, 5 of them arising from complaints. 2 findings have been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 2 times, totalling $32,920. CMS currently flags this home for abuse. Medicare rates it 2 out of 5 overall.
2 / 5Medicare overall rating
125certified beds
14deficiencies at the last inspection
2immediate-jeopardy findings on record
2actual-harm findings on record
2federal fines, $32,920
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.2
Actual harmA resident was harmed, but not placed in immediate danger.2
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.39
Potential for minimal harmThe least serious band.0
Most recentDDGDDEEDDDDDDDDJJDED
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2025-12-03 · from a complaint · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-12-03 · from a complaint · No actual harm, potential for more than minimal harm
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0603 · 2025-11-25 · from a complaint · Actual harm to a resident
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0607 · 2025-11-25 · from a complaint · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-11-25 · from a complaint · No actual harm, potential for more than minimal harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · F0756 · 2025-06-10 · standard survey · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2025-06-10 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2025-06-10 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · F0584 · 2025-06-10 · standard survey · No actual harm, potential for more than minimal harm
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Resident Assessment and Care Planning Deficiencies · F0646 · 2025-06-10 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2025-06-10 · standard survey · No actual harm, potential for more than minimal harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2025-06-10 · standard survey · No actual harm, potential for more than minimal harm
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · F0790 · 2025-06-10 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-06-10 · standard survey · No actual harm, potential for more than minimal harm
Give the resident's representative the ability to exercise the resident's rights.
Resident Rights Deficiencies · F0551 · 2025-06-10 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2025-04-01 · from a complaint · Immediate jeopardy to resident health or safety
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2025-04-01 · from a complaint · Immediate jeopardy to resident health or safety
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies · F0557 · 2025-01-02 · from a complaint · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2024-04-02 · standard survey · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2024-04-02 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS3.68544
Nursing staff turnoverShare of nursing staff who left in a year44.8%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS2
Total fined$32,920
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one2
Ownership
Who owns Mission Care at Holyoke
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| ACTIVE INVESTMENTS LLC | Organization | NO PERCENTAGE PROVIDED | since 02/02/2021 |
| COMMONWEALTH CAPITAL INVESTORS LLC | Organization | NO PERCENTAGE PROVIDED | since 02/02/2021 |
| PRESTON CAPITAL INVESTORS INC | Organization | NO PERCENTAGE PROVIDED | since 02/02/2021 |
| VANTAGE CAPITAL INVESTORS LLC | Organization | NO PERCENTAGE PROVIDED | since 02/02/2021 |
| COHEN, JONATHAN | Individual | NO PERCENTAGE PROVIDED | since 02/02/2021 |
| SEBBAG, JOSEPH | Individual | NO PERCENTAGE PROVIDED | since 02/02/2021 |
| THOMPSON, EDIN | Individual | NOT APPLICABLE | since 02/02/2021 |
| WRIGHT, CHRISTOPHER | Individual | NOT APPLICABLE | since 02/02/2021 |
Part of the ICARE HEALTH NETWORK group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Vantage at West Springfield LLC
West Springfield · 1.2 mi · 168 beds
Citations0Substantiated0
Massachusetts Veterans Home at Holyoke
Holyoke · 1.7 mi · 128 beds
Citations0Substantiated0
Regalcare at Holyoke
Holyoke · 2.4 mi · 102 beds
Citations0Substantiated0
Renaissance Manor on Cabot
Holyoke · 2.4 mi · 61 beds
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Day Brook Village Senior Living
Holyoke · 2.4 mi · 92 beds
Citations0Substantiated0
Contact
Ask Mission Care at Holyoke a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 225480.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction