Senior Care Records.

Mount Carmel Care Center

320 PITTSFIELD ROAD, Lenox, MA, 01240

Nursing home69 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 6 deficiencies against Mount Carmel Care Center in Lenox, Massachusetts at its most recent standard inspection on 2025-04-23. 1 finding has been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $46,410. Medicare rates it 3 out of 5 overall.

3 / 5Medicare overall rating
69certified beds
6deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
1federal fines, $46,410
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.21
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Resident Rights Deficiencies · F0553 · 2025-04-23 · standard survey · No actual harm, potential for more than minimal harm

D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2025-04-23 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-04-23 · standard survey · No actual harm, potential for more than minimal harm

D

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies · F0692 · 2025-04-23 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Nursing and Physician Services Deficiencies · F0712 · 2025-04-23 · standard survey · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2025-04-23 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · F0686 · 2024-04-10 · standard survey · Actual harm to a resident

G

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies · F0725 · 2024-04-10 · standard survey · No actual harm, potential for more than minimal harm

F

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Nursing and Physician Services Deficiencies · F0726 · 2024-04-10 · standard survey · No actual harm, potential for more than minimal harm

F

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2024-04-10 · standard survey · No actual harm, potential for more than minimal harm

D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2024-04-10 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2024-04-10 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2024-04-10 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2024-04-10 · standard survey · No actual harm, potential for more than minimal harm

D

Provide care or services that was trauma informed and/or culturally competent.

Quality of Life and Care Deficiencies · F0699 · 2024-04-10 · standard survey · No actual harm, potential for more than minimal harm

D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2024-04-10 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies · F0757 · 2024-04-10 · standard survey · No actual harm, potential for more than minimal harm

D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies · F0758 · 2024-04-10 · standard survey · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2024-04-10 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies · F0883 · 2023-01-23 · standard survey · No actual harm, potential for more than minimal harm

E
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home2 of 5
Nurse hours per resident per dayReported by the home to CMS4.10046
Nursing staff turnoverShare of nursing staff who left in a year73.3%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$46,410
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership

Who owns Mount Carmel Care Center

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
THE CARMELITE SYSTEM INCOrganization100%since 03/29/2013
CARMELITE SISTERS FOR THE AGED AND INFIRM, INC.Organization100%since 03/29/2013
KIRBY, CRAIGIndividualNOT APPLICABLEsince 06/01/2024
OUIMETTE, JODIIndividualNOT APPLICABLEsince 05/01/2023
HALEY, MARGARETIndividualNOT APPLICABLEsince 02/06/2014
HEERY, MARYIndividualNOT APPLICABLEsince 02/06/2014
KASPER, ROSEIndividualNOT APPLICABLEsince 09/16/2014
KEARNS, JOHNIndividualNOT APPLICABLEsince 08/07/2014
RANDALL, DIANEIndividualNOT APPLICABLEsince 03/29/2013
RAWDON, PATRICIAIndividualNOT APPLICABLEsince 03/29/2013
KASPER, ROSEIndividualNOT APPLICABLEsince 09/16/2014
RANDALL, DIANEIndividualNOT APPLICABLEsince 03/29/2013

Part of the CARMELITE SISTERS FOR THE AGED AND INFIRMED group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Mount Carmel Care Center a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Mount Carmel Care Center has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 4136372660 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 225581.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction