Senior Care Records.

Hickory Creek at New Castle

901 N 16TH STREET, New Castle, IN, 47362

Nursing home36 licensed beds0 citations on record
4 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 9 deficiencies against Hickory Creek at New Castle in New Castle, Indiana at its most recent standard inspection on 2026-05-29, 5 of them arising from complaints. Medicare rates it 2 out of 5 overall.

2 / 5Medicare overall rating
36certified beds
9deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.16
Potential for minimal harmThe least serious band.0
Most recent

The last 16 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2026-05-29 · from a complaint · No actual harm, potential for more than minimal harm

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2026-05-29 · from a complaint · No actual harm, potential for more than minimal harm

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2026-05-29 · standard survey · No actual harm, potential for more than minimal harm

D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · F0695 · 2026-05-29 · standard survey · No actual harm, potential for more than minimal harm

D

Provide safe, appropriate pain management for a resident who requires such services.

Quality of Life and Care Deficiencies · F0697 · 2026-05-29 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies · F0757 · 2026-05-29 · standard survey · No actual harm, potential for more than minimal harm

D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2025-08-12 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Quality of Life and Care Deficiencies · F0740 · 2025-08-12 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Quality of Life and Care Deficiencies · F0745 · 2025-08-12 · from a complaint · No actual harm, potential for more than minimal harm

D

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Nursing and Physician Services Deficiencies · F0727 · 2025-05-08 · standard survey · No actual harm, potential for more than minimal harm

F

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2025-05-08 · standard survey · No actual harm, potential for more than minimal harm

D

Reasonably accommodate the needs and preferences of each resident.

Resident Rights Deficiencies · F0558 · 2025-05-08 · standard survey · No actual harm, potential for more than minimal harm

D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2025-05-08 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-05-08 · standard survey · No actual harm, potential for more than minimal harm

D

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Nursing and Physician Services Deficiencies · F0727 · 2024-04-05 · standard survey · No actual harm, potential for more than minimal harm

F

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2024-04-05 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are1 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS3.54741
Nursing staff turnoverShare of nursing staff who left in a year69.4%
Ownership

Who owns Hickory Creek at New Castle

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
HENRY COUNTY MEMORIAL HOSPITALOrganization100%since 08/01/2013
CHIES, STEVENIndividualNOT APPLICABLEsince 03/01/2021
DYNES, SHELDONIndividualNOT APPLICABLEsince 01/01/2013
JACKSON, BLAKEIndividualNOT APPLICABLEsince 03/01/2021
JACKSON, ETHANIndividualNOT APPLICABLEsince 03/01/2021
JACKSON, MARKIndividualNOT APPLICABLEsince 03/01/2021
JACKSON, MICHAELIndividualNOT APPLICABLEsince 05/14/2024
JACKSON, WESSLEYIndividualNOT APPLICABLEsince 03/01/2021
JUSTICE, DAVIDIndividualNOT APPLICABLEsince 03/01/2021
KELSEY, DONNAIndividualNOT APPLICABLEsince 07/18/2024
PIDGEON, JOHNIndividualNOT APPLICABLEsince 01/01/2013
SHORE, MARIONIndividualNOT APPLICABLEsince 01/01/2013

Part of the AMERICAN SENIOR COMMUNITIES group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Hickory Creek at New Castle a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Hickory Creek at New Castle has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 7655294695 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 155459.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction