Senior Care Records.

Charlestown Place at New Albany

4915 CHARLESTOWN RD, New Albany, IN, 47150

Nursing home158 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 16 deficiencies against Charlestown Place at New Albany in New Albany, Indiana at its most recent standard inspection on 2025-08-29, 11 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 2 times, totalling $31,784. Medicare rates it 1 out of 5 overall.

1 / 5Medicare overall rating
158certified beds
16deficiencies at the last inspection
1immediate-jeopardy findings on record
3actual-harm findings on record
2federal fines, $31,784
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.3
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.48
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2026-05-11 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2026-05-11 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · F0686 · 2026-05-11 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · F0686 · 2026-03-20 · from a complaint · Immediate jeopardy to resident health or safety

J

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2025-12-11 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Quality of Life and Care Deficiencies · F0694 · 2025-12-11 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · F0695 · 2025-12-11 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Quality of Life and Care Deficiencies · F0698 · 2025-12-11 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · F0686 · 2025-08-29 · standard survey · Actual harm to a resident

G

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0605 · 2025-08-29 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2025-08-29 · standard survey · No actual harm, potential for more than minimal harm

D

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies · F0692 · 2025-08-29 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Pharmacy Service Deficiencies · F0756 · 2025-08-29 · standard survey · No actual harm, potential for more than minimal harm

D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2025-08-12 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2025-08-12 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide routine and 24-hour emergency dental care for each resident.

Quality of Life and Care Deficiencies · F0790 · 2025-07-18 · from a complaint · No actual harm, potential for more than minimal harm

D

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

Resident Rights Deficiencies · F0620 · 2025-04-11 · from a complaint · No actual harm, potential for more than minimal harm

D

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Resident Rights Deficiencies · F0622 · 2025-03-18 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2025-02-20 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · F0695 · 2025-02-20 · from a complaint · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS4.01344
Nursing staff turnoverShare of nursing staff who left in a year64.9%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS2
Total fined$31,784
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one2
Ownership

Who owns Charlestown Place at New Albany

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
DAVIESS COUNTY HOSPITALOrganization100%since 08/01/2016
LEXINGTON HEALTH MANAGEMENT LLCOrganizationNO PERCENTAGE PROVIDEDsince 02/01/2023
WATTS, AMYIndividualNO PERCENTAGE PROVIDEDsince 02/01/2023
WATTS, WALTERIndividualNO PERCENTAGE PROVIDEDsince 02/01/2023
RAY, JESSEIndividualNOT APPLICABLEsince 02/01/2023
SALEEM, WAQARIndividualNOT APPLICABLEsince 02/01/2023
STEINER, DERONIndividualNOT APPLICABLEsince 08/01/2016
SETTLES, APRILIndividualNOT APPLICABLEsince 01/01/2025
MEDICAL REHABILITATION CENTERS, LLCOrganizationNOT APPLICABLEsince 02/01/2023
WATTS, WALTERIndividualNOT APPLICABLEsince 02/01/2023
MEDICAL REHABILITATION CENTERS, LLCOrganizationNOT APPLICABLEsince 06/20/2025
RAY, JESSEIndividualNOT APPLICABLEsince 02/01/2023

Part of the EXCEPTIONAL LIVING CENTERS group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Charlestown Place at New Albany a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Charlestown Place at New Albany has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 8129455221 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 155668.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction