Senior Care Records.

Willow Crossing Health & Rehabilitation Center

3550 CENTRAL AVE, Columbus, IN, 47203

Nursing home112 licensed beds0 citations on record
3 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 7 deficiencies against Willow Crossing Health & Rehabilitation Center in Columbus, Indiana at its most recent standard inspection on 2026-03-11, 2 of them arising from complaints. 1 finding has been recorded at the actual-harm level. CMS currently flags this home for abuse. Medicare rates it 2 out of 5 overall.

2 / 5Medicare overall rating
112certified beds
7deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.25
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2026-03-11 · standard survey · No actual harm, potential for more than minimal harm

E

Keep residents' personal and medical records private and confidential.

Resident Rights Deficiencies · F0583 · 2026-03-11 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2026-03-11 · standard survey · No actual harm, potential for more than minimal harm

D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2026-03-11 · standard survey · No actual harm, potential for more than minimal harm

D

Implement a program that monitors antibiotic use.

Infection Control Deficiencies · F0881 · 2026-03-11 · standard survey · No actual harm, potential for more than minimal harm

D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2026-02-19 · from a complaint · Actual harm to a resident

G

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Quality of Life and Care Deficiencies · F0740 · 2026-02-19 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2025-02-18 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · F0686 · 2025-02-18 · standard survey · No actual harm, potential for more than minimal harm

D

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies · F0692 · 2025-02-18 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2025-02-18 · standard survey · No actual harm, potential for more than minimal harm

D

Provide timely, quality laboratory services/tests to meet the needs of residents.

Administration Deficiencies · F0770 · 2025-02-18 · standard survey · No actual harm, potential for more than minimal harm

D

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2025-02-18 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2024-08-28 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2024-04-19 · standard survey · No actual harm, potential for more than minimal harm

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2024-04-19 · standard survey · No actual harm, potential for more than minimal harm

E

Keep residents' personal and medical records private and confidential.

Resident Rights Deficiencies · F0583 · 2024-04-19 · standard survey · No actual harm, potential for more than minimal harm

D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2024-04-19 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2024-04-19 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · F0686 · 2024-04-19 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home2 of 5
Nurse hours per resident per dayReported by the home to CMS3.45597
Nursing staff turnoverShare of nursing staff who left in a year48.4%
Ownership

Who owns Willow Crossing Health & Rehabilitation Center

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
WITHAM MEMORIAL HOSPITALOrganization100%since 11/01/2011
BAYSTON, BRETTIndividualNOT APPLICABLEsince 01/01/2023
BRAND, JOHNIndividualNOT APPLICABLEsince 01/01/2015
CASTETTER, ANDREAIndividualNOT APPLICABLEsince 01/01/2023
HAWKINS, CLAUDEIndividualNOT APPLICABLEsince 09/01/2013
HORNBECKER, MICHAELIndividualNOT APPLICABLEsince 01/01/2024
REAGAN, JULIEIndividualNOT APPLICABLEsince 09/25/2024
BRAVERMAN, KELLYIndividualNOT APPLICABLEsince 12/01/2021
SELLERS, DANIELIndividualNOT APPLICABLEsince 06/20/2024
MAGNOLIA HEALTH MANAGEMENT XI LLCOrganizationNOT APPLICABLEsince 11/01/2011
MILLER, ALISHAIndividualNOT APPLICABLEsince 10/29/2025
PARACHA, IBRARIndividualNOT APPLICABLEsince 10/29/2025
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Willow Crossing Health & Rehabilitation Center a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Willow Crossing Health & Rehabilitation Center has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 8123799669 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 155535.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction