Rock River Health Care
Rockford · 0.2 mi · 130 beds
Citations0Substantiated0
East Bank Center, LLC
6131 PARK RIDGE ROAD, Loves Park, IL, 61111
Nursing home54 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 4 deficiencies against East Bank Center, LLC in Loves Park, Illinois at its most recent standard inspection on 2025-07-24, 1 of them arising from complaints. 1 finding has been recorded at the actual-harm level. Medicare rates it 4 out of 5 overall.
4 / 5Medicare overall rating
54certified beds
4deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.23
Potential for minimal harmThe least serious band.0
Most recentDFDDEDFEDFDDDDDDDGFE
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · F0921 · 2026-03-17 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · F0561 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · F0806 · 2025-06-26 · from a complaint · No actual harm, potential for more than minimal harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · F0805 · 2025-06-26 · from a complaint · No actual harm, potential for more than minimal harm
Ensure the activities program is directed by a qualified professional.
Quality of Life and Care Deficiencies · F0680 · 2025-04-03 · from a complaint · No actual harm, potential for more than minimal harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · F0679 · 2025-04-03 · from a complaint · No actual harm, potential for more than minimal harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2025-01-09 · from a complaint · No actual harm, potential for more than minimal harm
Keep all essential equipment working safely.
Environmental Deficiencies · F0908 · 2024-09-11 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2024-09-11 · standard survey · No actual harm, potential for more than minimal harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2024-09-11 · standard survey · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2024-09-11 · standard survey · No actual harm, potential for more than minimal harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · F0758 · 2024-09-11 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2024-09-11 · standard survey · No actual harm, potential for more than minimal harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · F0623 · 2024-02-06 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2023-08-09 · from a complaint · No actual harm, potential for more than minimal harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · F0697 · 2023-08-03 · standard survey · Actual harm to a resident
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2023-08-03 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2023-08-03 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS5.63499
Nursing staff turnoverShare of nursing staff who left in a year62.7%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS0
Total fined$0
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership
Who owns East Bank Center, LLC
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| ADVANCED MANAGEMENT COMPANY | Organization | NOT APPLICABLE | since 06/05/2005 |
| PALAZZO, JAMES | Individual | 99% | since 06/15/2005 |
| DALE, JAMES | Individual | NOT APPLICABLE | since 06/15/2005 |
| PALAZZO, JAMES | Individual | NOT APPLICABLE | since 06/15/2005 |
| DALE, JAMES | Individual | NOT APPLICABLE | since 01/01/2022 |
| ADVANCED MANAGEMENT COMPANY | Organization | NOT APPLICABLE | since 06/15/2005 |
| DISANTI, STEVEN | Individual | NOT APPLICABLE | since 07/06/2017 |
| PALAZZO, JAMES | Individual | NOT APPLICABLE | since 06/15/2005 |
| WOODS, RENEE | Individual | NOT APPLICABLE | since 11/13/2023 |
| ADVANCED MANAGEMENT COMPANY | Organization | NOT APPLICABLE | since 06/01/2021 |
| DISANTI, STEVEN | Individual | NOT APPLICABLE | since 07/06/2017 |
| PALAZZO, JAMES | Individual | NOT APPLICABLE | since 06/15/2005 |
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
River Bluff Nursing Home
Rockford · 0.6 mi · 304 beds
Citations0Substantiated0
Willows Health Center
Rockford · 1.5 mi · 50 beds
Citations0Substantiated0
Mercyhealth Javon Bea Hospital -SNF
Rockford · 2.2 mi · 17 beds
CitationsNoneSubstantiated0
Amberwood Care Centre
Rockford · 2.2 mi · 135 beds
Citations0Substantiated0
Alpine Fireside Health Center
Rockford · 2.2 mi · 66 beds
Citations0Substantiated0
Contact
Ask East Bank Center, LLC a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 146069.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction