Pavilion of Ottawa
Ottawa · 0.9 mi · 135 beds
Citations0Substantiated0
Pleasant View Luther Home
505 COLLEGE AVENUE, Ottawa, IL, 61350
Nursing home90 licensed beds0 citations on record
2 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 14 deficiencies against Pleasant View Luther Home in Ottawa, Illinois at its most recent standard inspection on 2025-02-28, 6 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 3 times, totalling $87,819. Medicare rates it 4 out of 5 overall.
4 / 5Medicare overall rating
90certified beds
14deficiencies at the last inspection
1immediate-jeopardy findings on record
5actual-harm findings on record
3federal fines, $87,819
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.5
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.32
Potential for minimal harmThe least serious band.4
Most recentDDDDGDDDFEDDDDDCCCCJ
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2026-05-13 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2025-11-15 · from a complaint · No actual harm, potential for more than minimal harm
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies · F0745 · 2025-11-15 · from a complaint · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-06-27 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2025-05-08 · from a complaint · Actual harm to a resident
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2025-05-08 · from a complaint · No actual harm, potential for more than minimal harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · F0585 · 2025-05-08 · from a complaint · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2025-05-08 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2025-02-28 · standard survey · No actual harm, potential for more than minimal harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · F0726 · 2025-02-28 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2025-02-28 · standard survey · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2025-02-28 · standard survey · No actual harm, potential for more than minimal harm
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Nursing and Physician Services Deficiencies · F0710 · 2025-02-28 · from a complaint · No actual harm, potential for more than minimal harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · F0758 · 2025-02-28 · standard survey · No actual harm, potential for more than minimal harm
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies · F0849 · 2025-02-28 · from a complaint · No actual harm, potential for more than minimal harm
The resident has the right to receive notices in a format and a language he or she understands.
Resident Rights Deficiencies · F0574 · 2025-02-28 · standard survey · No actual harm, potential for minimal harm
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies · F0577 · 2025-02-28 · standard survey · No actual harm, potential for minimal harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · F0623 · 2025-02-28 · standard survey · No actual harm, potential for minimal harm
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · F0625 · 2025-02-28 · standard survey · No actual harm, potential for minimal harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2024-12-20 · from a complaint · Immediate jeopardy to resident health or safety
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.42604
Nursing staff turnoverShare of nursing staff who left in a year41.7%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS3
Total fined$87,819
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one4
Ownership
Who owns Pleasant View Luther Home
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| BLACK, TERRI | Individual | NOT APPLICABLE | since 05/01/2023 |
| BENTLEY, MEREDITH | Individual | NOT APPLICABLE | since 09/14/2020 |
| LACROIX, AMY | Individual | NOT APPLICABLE | since 10/03/2022 |
| RENETZKY, MICHAEL | Individual | NOT APPLICABLE | since 10/01/2003 |
| RICHTER AND ASSOCIATES | Organization | NOT APPLICABLE | since 11/01/2022 |
| SELECT REHABILITATION, LLC | Organization | NOT APPLICABLE | since 01/01/2023 |
| THOMAS MANAGEMENT LLC | Organization | NOT APPLICABLE | since 01/20/2022 |
| MAGUIRE, ROBERT | Individual | NOT APPLICABLE | since 04/01/2020 |
| ZELLERS, AMY | Individual | NOT APPLICABLE | since 06/17/2024 |
| LUTHERAN LIFE COMMUNITIES | Organization | NOT APPLICABLE | since 12/01/2012 |
| LUTHERAN LIFE MINISTRIES | Organization | NOT APPLICABLE | since 12/01/2012 |
| OLD NATIONAL BANK | Organization | NOT APPLICABLE | since 12/17/1992 |
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
La Salle County Nursing Home
Ottawa · 3.0 mi · 79 beds
Citations0Substantiated0
Contact
Ask Pleasant View Luther Home a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 145801.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction