Senior Care Records.

Sunterra Springs Riverview

3550 West Americana Terrace, Boise, ID, 83706

Nursing home30 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 11 deficiencies against Sunterra Springs Riverview in Boise, Idaho at its most recent standard inspection on 2026-01-09, 11 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 1 time, totalling $8,021. Medicare rates it 4 out of 5 overall.

4 / 5Medicare overall rating
30certified beds
11deficiencies at the last inspection
1immediate-jeopardy findings on record
0actual-harm findings on record
1federal fines, $8,021
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.19
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Allow residents to self-administer drugs if determined clinically appropriate.

Resident Rights Deficiencies · F0554 · 2026-01-09 · from a complaint · No actual harm, potential for more than minimal harm

D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2026-01-09 · from a complaint · No actual harm, potential for more than minimal harm

D

Protect each resident from the wrongful use of the resident's belongings or money.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0602 · 2026-01-09 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Resident Rights Deficiencies · F0628 · 2026-01-09 · from a complaint · No actual harm, potential for more than minimal harm

D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies · F0657 · 2026-01-09 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2026-01-09 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Nursing and Physician Services Deficiencies · F0726 · 2026-01-09 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Pharmacy Service Deficiencies · F0756 · 2026-01-09 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies · F0757 · 2026-01-09 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · F0760 · 2026-01-09 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2026-01-09 · from a complaint · No actual harm, potential for more than minimal harm

D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2025-01-24 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Pharmacy Service Deficiencies · F0756 · 2025-01-24 · standard survey · No actual harm, potential for more than minimal harm

D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · F0842 · 2025-01-24 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · F0760 · 2024-02-23 · from a complaint · Immediate jeopardy to resident health or safety

J

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies · F0578 · 2024-02-23 · from a complaint · No actual harm, potential for more than minimal harm

D

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Resident Assessment and Care Planning Deficiencies · F0655 · 2024-02-23 · from a complaint · No actual harm, potential for more than minimal harm

D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies · F0758 · 2024-02-23 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2024-02-23 · from a complaint · No actual harm, potential for more than minimal harm

D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies · F0883 · 2024-02-23 · from a complaint · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS4.46409
Nursing staff turnoverShare of nursing staff who left in a year57.5%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$8,021
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership

Who owns Sunterra Springs Riverview

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
RMC ENTERPRISES LLCOrganizationNOT APPLICABLEsince 04/01/2025
BALL VENTURES LLCOrganizationNOT APPLICABLEsince 04/01/2025
BV OPERATIONS LLC.OrganizationNOT APPLICABLEsince 04/01/2025
BV PAC HOLDINGS LLCOrganizationNOT APPLICABLEsince 04/01/2025
DLB LEGACY LLCOrganizationNOT APPLICABLEsince 04/01/2025
RMCE OPERATIONS LLCOrganizationNOT APPLICABLEsince 03/15/2026
BALL, ALLENIndividualNOT APPLICABLEsince 04/01/2025
BALL, CONNIEIndividualNOT APPLICABLEsince 04/01/2025
BANGERTE, NATHANIndividualNOT APPLICABLEsince 04/01/2025
BANGERTER, DEEIndividualNOT APPLICABLEsince 04/01/2025
BANGERTER, EDWARDIndividualNOT APPLICABLEsince 03/28/2025
BANGERTER, JOHNATHANIndividualNOT APPLICABLEsince 03/28/2025

Part of the SUNTERRA SPRINGS group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Sunterra Springs Riverview a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Sunterra Springs Riverview has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 2086154940 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 135139.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction