Senior Care Records.

North Crest Living Center

34 Northcrest Drive, Council Bluffs, IA, 51503

Nursing home62 licensed beds0 citations on record
2 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 17 deficiencies against North Crest Living Center in Council Bluffs, Iowa at its most recent standard inspection on 2025-07-24, 3 of them arising from complaints. Medicare rates it 1 out of 5 overall.

1 / 5Medicare overall rating
62certified beds
17deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.34
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2025-08-26 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2025-08-26 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2025-08-26 · from a complaint · No actual harm, potential for more than minimal harm

D

Have a plan that describes the process for conducting QAPI and QAA activities.

Administration Deficiencies · F0865 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm

F

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm

F

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nutrition and Dietary Deficiencies · F0804 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm

E

Implement a program that monitors antibiotic use.

Infection Control Deficiencies · F0881 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm

E

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Resident Rights Deficiencies · F0582 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm

D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm

D

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0605 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm

D

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Resident Rights Deficiencies · F0628 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · F0658 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm

D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · F0695 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm

D

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Quality of Life and Care Deficiencies · F0744 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies · F0883 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm

D

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Infection Control Deficiencies · F0887 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm

D

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies · F0725 · 2024-09-19 · standard survey · No actual harm, potential for more than minimal harm

F

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2024-09-19 · standard survey · No actual harm, potential for more than minimal harm

F

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies · F0578 · 2024-09-19 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS3.90699
Nursing staff turnoverShare of nursing staff who left in a year54.5%
Ownership

Who owns North Crest Living Center

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
GORACKE, DOUGLASIndividual20%since 10/01/2009
LARISON, AUDRAIndividual20%since 03/03/2022
BANK IOWAOrganizationNOT APPLICABLEsince 04/05/2010
CHAMLEY, STEVENIndividualNOT APPLICABLEsince 10/01/2009
GOODMAN, JENNYIndividualNOT APPLICABLEsince 07/29/2019
HUNT, BRENDAIndividualNOT APPLICABLEsince 08/07/2019
CHAMLEY, STEVENIndividualNOT APPLICABLEsince 10/01/2009
GORACKE, DOUGLASIndividualNOT APPLICABLEsince 10/01/2009
CHAMLEY, STEVENIndividualNOT APPLICABLEsince 10/01/2009
LARISON, AUDRAIndividualNOT APPLICABLEsince 02/01/2019
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask North Crest Living Center a question

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What is needed

North Crest Living Center has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 7123282333 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 165290.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction