Senior Care Records.

Good Neighbor Home

105 McCarren Drive, Manchester, IA, 52057

Nursing home112 licensed beds0 citations on record
LocationOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 3 deficiencies against Good Neighbor Home in Manchester, Iowa at its most recent standard inspection on 2025-06-19, 3 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 1 time, totalling $6,279. Medicare rates it 3 out of 5 overall.

3 / 5Medicare overall rating
112certified beds
3deficiencies at the last inspection
1immediate-jeopardy findings on record
2actual-harm findings on record
1federal fines, $6,279
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.2
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.5
Potential for minimal harmThe least serious band.0
Most recent

The last 8 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-10-10 · from a complaint · Actual harm to a resident

G

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies · F0725 · 2025-10-10 · from a complaint · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2025-10-10 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2024-08-15 · standard survey · No actual harm, potential for more than minimal harm

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2024-02-08 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · F0658 · 2024-02-08 · standard survey · No actual harm, potential for more than minimal harm

D

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Resident Rights Deficiencies · F0622 · 2023-08-02 · from a complaint · Immediate jeopardy to resident health or safety

J

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2023-08-02 · from a complaint · Actual harm to a resident

G
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are5 of 5
Quality measuresResident outcomes reported by the home2 of 5
Nurse hours per resident per dayReported by the home to CMS4.32815
Nursing staff turnoverShare of nursing staff who left in a year27.2%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$6,279
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership

Who owns Good Neighbor Home

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
GREVE, TERESAIndividualNOT APPLICABLEsince 08/19/2024
JEBENS, CAROLIndividualNOT APPLICABLEsince 07/25/2022
KRAMER, MILTIndividualNOT APPLICABLEsince 09/23/2024
MAHONEY, RANDYIndividualNOT APPLICABLEsince 08/21/2023
SWINTON, JOANNIndividualNOT APPLICABLEsince 07/25/2022
BESSEY, LINDAIndividualNOT APPLICABLEsince 09/23/2024
BUTTON, CHARLESIndividualNOT APPLICABLEsince 09/23/2024
HAMMELL, DIANEIndividualNOT APPLICABLEsince 09/23/2024
RAUCH, TERRYIndividualNOT APPLICABLEsince 06/01/2021
ANDREWS, AMBERIndividualNOT APPLICABLEsince 08/29/2007
CARPENTER, MATTHEWIndividualNOT APPLICABLEsince 08/21/2017
ENGELKEN, MACKENZIEIndividualNOT APPLICABLEsince 12/14/2020
Contact

Ask Good Neighbor Home a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Good Neighbor Home has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 5639273907 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 165503.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction