Senior Care Records.

Crestview Specialty Care

451 West Orange Street, West Branch, IA, 52358

Nursing home65 licensed beds0 citations on record
LocationOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 13 deficiencies against Crestview Specialty Care in West Branch, Iowa at its most recent standard inspection on 2025-12-03, 8 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 3 times, totalling $216,061. Medicare rates it 1 out of 5 overall.

1 / 5Medicare overall rating
65certified beds
13deficiencies at the last inspection
1immediate-jeopardy findings on record
5actual-harm findings on record
3federal fines, $216,061
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.5
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.20
Potential for minimal harmThe least serious band.2
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · F0686 · 2025-12-03 · from a complaint · Immediate jeopardy to resident health or safety

J

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2025-12-03 · from a complaint · Actual harm to a resident

G

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-12-03 · from a complaint · Actual harm to a resident

G

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2025-12-03 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies · F0725 · 2025-12-03 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2025-12-03 · standard survey · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2025-12-03 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that residents are fully informed and understand their health status, care and treatments.

Resident Rights Deficiencies · F0552 · 2025-12-03 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2025-12-03 · from a complaint · No actual harm, potential for more than minimal harm

D

Observe each nurse aide's job performance and give regular training.

Nursing and Physician Services Deficiencies · F0730 · 2025-12-03 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2025-12-03 · standard survey · No actual harm, potential for more than minimal harm

D

Post nurse staffing information every day.

Nursing and Physician Services Deficiencies · F0732 · 2025-12-03 · standard survey · No actual harm, potential for minimal harm

C

Have a plan that describes the process for conducting QAPI and QAA activities.

Administration Deficiencies · F0865 · 2025-12-03 · standard survey · No actual harm, potential for minimal harm

C

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · F0686 · 2024-11-21 · standard survey · Actual harm to a resident

G

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies · F0725 · 2024-11-21 · standard survey · No actual harm, potential for more than minimal harm

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2024-11-21 · standard survey · No actual harm, potential for more than minimal harm

E

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Infection Control Deficiencies · F0882 · 2024-11-21 · standard survey · No actual harm, potential for more than minimal harm

E

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Resident Rights Deficiencies · F0623 · 2024-11-21 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · F0658 · 2024-09-04 · from a complaint · Actual harm to a resident

G

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Resident Rights Deficiencies · F0557 · 2024-09-04 · from a complaint · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS3.66954
Nursing staff turnoverShare of nursing staff who left in a year62.7%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS3
Total fined$216,061
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one3
Ownership

Who owns Crestview Specialty Care

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
CARE INITIATIVESOrganization100%since 09/01/2011
COMPUTERSHARE CORPORATE TRUST COMPANY, NAOrganizationNOT APPLICABLEsince 02/01/2025
BEAL, MICHAELIndividualNOT APPLICABLEsince 06/01/2020
BOWEN, LANEIndividualNOT APPLICABLEsince 01/01/2021
CAROTHERS, MARY JANEIndividualNOT APPLICABLEsince 01/01/2023
CHILDS, KEVINIndividualNOT APPLICABLEsince 04/01/2023
CORLESS, PETERIndividualNOT APPLICABLEsince 01/01/2025
KREIN, KEITHIndividualNOT APPLICABLEsince 06/29/2022
RUST, ELIZABETHIndividualNOT APPLICABLEsince 01/01/2023
STURM, DENISEIndividualNOT APPLICABLEsince 01/01/2021
UPMEYER, LINDAIndividualNOT APPLICABLEsince 06/29/2022
BEAL, MICHAELIndividualNOT APPLICABLEsince 06/01/2020

Part of the CARE INITIATIVES group.

Contact

Ask Crestview Specialty Care a question

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What is needed

Crestview Specialty Care has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 3196432551 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 165287.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction