Senior Care Records.

Friendship Village Retirement

600 Park Lane, Waterloo, IA, 50702

Nursing home72 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 1 deficiency against Friendship Village Retirement in Waterloo, Iowa at its most recent standard inspection on 2025-11-17. 1 finding has been recorded at the actual-harm level. Medicare rates it 5 out of 5 overall.

5 / 5Medicare overall rating
72certified beds
1deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.6
Potential for minimal harmThe least serious band.1
Most recent

The last 8 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2025-11-17 · standard survey · No actual harm, potential for more than minimal harm

D

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Resident Assessment and Care Planning Deficiencies · F0644 · 2024-10-09 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2024-10-09 · standard survey · No actual harm, potential for minimal harm

B

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2024-07-16 · from a complaint · Actual harm to a resident

G

Make sure that a working call system is available in each resident's bathroom and bathing area.

Environmental Deficiencies · F0919 · 2024-07-16 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Nutrition and Dietary Deficiencies · F0803 · 2023-08-10 · from a complaint · No actual harm, potential for more than minimal harm

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2023-08-10 · from a complaint · No actual harm, potential for more than minimal harm

E

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2023-08-10 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below5 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are5 of 5
Quality measuresResident outcomes reported by the home2 of 5
Nurse hours per resident per dayReported by the home to CMS4.77806
Nursing staff turnoverShare of nursing staff who left in a year28.3%
Ownership

Who owns Friendship Village Retirement

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
FRIENDS OF FAITH RETIREMENT HOMES, INCOrganization100%since 08/15/1968
BAUER, RICKIndividualNOT APPLICABLEsince 01/01/2024
GILLEN, STEVENIndividualNOT APPLICABLEsince 01/01/2024
GRADY, JIMIndividualNOT APPLICABLEsince 01/01/2024
HLAD, TOMIndividualNOT APPLICABLEsince 01/01/2024
JURGENSEN, CHRISTINAIndividualNOT APPLICABLEsince 01/04/2025
KIEWIET, RONALDIndividualNOT APPLICABLEsince 01/01/2024
SMITH, ROBERTIndividualNOT APPLICABLEsince 01/01/2024
UHLENHOPP, ELLENIndividualNOT APPLICABLEsince 05/17/2021
ANDERSON, CRAIGIndividualNOT APPLICABLEsince 01/01/2024
MORRIS, BRADIndividualNOT APPLICABLEsince 01/01/2024
NARDINI, JAYIndividualNOT APPLICABLEsince 01/01/2024
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Friendship Village Retirement a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Friendship Village Retirement has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 3192918100 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 165081.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction