Senior Care Records.

Northgate Care Center

960 4th Street NW, Waukon, IA, 52172

Nursing home50 licensed beds0 citations on record
1 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 18 deficiencies against Northgate Care Center in Waukon, Iowa at its most recent standard inspection on 2026-03-04, 10 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 1 time, totalling $71,110. Medicare rates it 1 out of 5 overall.

1 / 5Medicare overall rating
50certified beds
18deficiencies at the last inspection
1immediate-jeopardy findings on record
1actual-harm findings on record
1federal fines, $71,110
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.18
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · F0760 · 2026-03-04 · from a complaint · Immediate jeopardy to resident health or safety

L

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2026-03-04 · from a complaint · No actual harm, potential for more than minimal harm

F

Have a plan that describes the process for conducting QAPI and QAA activities.

Administration Deficiencies · F0865 · 2026-03-04 · standard survey · No actual harm, potential for more than minimal harm

F

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2026-03-04 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure that residents are fully informed and understand their health status, care and treatments.

Resident Rights Deficiencies · F0552 · 2026-03-04 · standard survey · No actual harm, potential for more than minimal harm

D

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0605 · 2026-03-04 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2026-03-04 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2026-03-04 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Quality of Life and Care Deficiencies · F0688 · 2026-03-04 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2026-03-04 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2025-11-14 · from a complaint · Actual harm to a resident

G

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2025-11-14 · from a complaint · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2025-11-14 · from a complaint · No actual harm, potential for more than minimal harm

D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2025-11-14 · from a complaint · No actual harm, potential for more than minimal harm

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2025-11-14 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies · F0725 · 2025-11-14 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · F0760 · 2025-11-14 · from a complaint · No actual harm, potential for more than minimal harm

D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · F0842 · 2025-11-14 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · F0760 · 2024-09-22 · from a complaint · No actual harm, potential for more than minimal harm

D

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2024-04-25 · standard survey · No actual harm, potential for more than minimal harm

E
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS2.97077
Nursing staff turnoverShare of nursing staff who left in a year34.3%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$71,110
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership

Who owns Northgate Care Center

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
SHABAT, MENACHEMIndividualNOT APPLICABLEsince 08/15/2024
LEGACY HEALTHCARE FINANCIAL SERVICES LLCOrganizationNOT APPLICABLEsince 08/15/2024
BEASLEY, KARLAIndividualNOT APPLICABLEsince 08/15/2024
BEHOUNEK, LINSEYIndividualNOT APPLICABLEsince 08/15/2024
BORCHERDING, JENNYIndividualNOT APPLICABLEsince 08/15/2024
BURKEN, SHERIIndividualNOT APPLICABLEsince 08/15/2024
FRIEDENBERG, LAURAIndividualNOT APPLICABLEsince 08/15/2024
HEDBERG, JENNIFERIndividualNOT APPLICABLEsince 08/15/2024
HENNAGER, CHRISTINAIndividualNOT APPLICABLEsince 08/15/2024
HEYING, LARINAIndividualNOT APPLICABLEsince 08/15/2024
HOUSTON, MINDYIndividualNOT APPLICABLEsince 08/15/2024
JAEGER, KRYSTLEIndividualNOT APPLICABLEsince 08/15/2024

Part of the LEGACY HEALTHCARE group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Northgate Care Center a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Northgate Care Center has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 5635683493 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 165338.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction