Maunalani Nursing and Rehabilitation Center
Honolulu · 0.4 mi · 100 beds
Citations0Substantiated0
Palolo Chinese Home
2459 10TH AVENUE, Honolulu, HI, 96816
Nursing home113 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 21 deficiencies against Palolo Chinese Home in Honolulu, Hawaii at its most recent standard inspection on 2025-05-01, 10 of them arising from complaints. 1 finding has been recorded at the actual-harm level. Medicare rates it 2 out of 5 overall.
2 / 5Medicare overall rating
113certified beds
21deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.47
Potential for minimal harmThe least serious band.0
Most recentDDDDGDEEDDDDDDDDDDDD
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2026-05-22 · from a complaint · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2026-05-22 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nursing and Physician Services Deficiencies · F0728 · 2026-05-22 · from a complaint · No actual harm, potential for more than minimal harm
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Nursing and Physician Services Deficiencies · F0729 · 2026-05-22 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2025-09-05 · from a complaint · Actual harm to a resident
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2025-09-05 · from a complaint · No actual harm, potential for more than minimal harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · F0585 · 2025-05-23 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0607 · 2025-05-23 · from a complaint · No actual harm, potential for more than minimal harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · F0583 · 2025-05-23 · from a complaint · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-05-23 · from a complaint · No actual harm, potential for more than minimal harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2025-05-23 · from a complaint · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2025-05-01 · standard survey · No actual harm, potential for more than minimal harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · F0558 · 2025-05-01 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · F0561 · 2025-05-01 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · F0578 · 2025-05-01 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · F0584 · 2025-05-01 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2025-05-01 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2025-05-01 · standard survey · No actual harm, potential for more than minimal harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · F0657 · 2025-05-01 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2025-05-01 · from a complaint · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS4.12575
Nursing staff turnoverShare of nursing staff who left in a year49.1%
Ownership
Who owns Palolo Chinese Home
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| PALOLO CHINESE HOME | Organization | 100% | since 01/01/1966 |
| AU, GORDON | Individual | NOT APPLICABLE | since 01/07/2008 |
| BACKUS, PETER | Individual | NOT APPLICABLE | since 01/01/2014 |
| BLANCHETTE, PATRICIA | Individual | NOT APPLICABLE | since 01/07/2008 |
| CHING, ANTHONY | Individual | NOT APPLICABLE | since 01/01/2017 |
| GOO, FRANCES | Individual | NOT APPLICABLE | since 01/01/1996 |
| HWANG, RENA | Individual | NOT APPLICABLE | since 01/01/2020 |
| LAU, RUSSELL JAMES | Individual | NOT APPLICABLE | since 01/07/2008 |
| LEE, GLADYS | Individual | NOT APPLICABLE | since 01/01/2008 |
| LEE, LENORA | Individual | NOT APPLICABLE | since 01/01/2019 |
| LO, ELVIRA | Individual | NOT APPLICABLE | since 01/01/2020 |
| MOATS, ANDREW | Individual | NOT APPLICABLE | since 01/01/2017 |
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Hi'olani Care Center at Kahala Nui
Honolulu · 1.6 mi · 20 beds
Citations0Substantiated0
Leahi Hospital
Honolulu · 2.2 mi · 155 beds
Citations0Substantiated0
Oahu Care Facility
Honolulu · 2.5 mi · 82 beds
Citations0Substantiated0
Islands Skilled Nursing & Rehabilitation
Honolulu · 2.5 mi · 42 beds
Citations0Substantiated0
Arcadia Retirement Residence
Honolulu · 2.6 mi · 91 beds
Citations0Substantiated0
Contact
Ask Palolo Chinese Home a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 125059.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction