Yukio Okutsu State Veterans Home
Hilo · 0.0 mi · 95 beds
Citations0Substantiated0
Hilo Benioff Medical Center
1190 WAIANUENUE AVENUE, Hilo, HI, 96720
Nursing home52 licensed beds0 citations on record
4 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 15 deficiencies against Hilo Benioff Medical Center in Hilo, Hawaii at its most recent standard inspection on 2025-02-07, 1 of them arising from complaints. 1 finding has been recorded at the actual-harm level. Medicare rates it 4 out of 5 overall.
4 / 5Medicare overall rating
52certified beds
15deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.22
Potential for minimal harmThe least serious band.0
Most recentFFEEDDDDDDDDDDDDGEDD
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-02-07 · standard survey · No actual harm, potential for more than minimal harm
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0943 · 2025-02-07 · standard survey · No actual harm, potential for more than minimal harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2025-02-07 · from a complaint · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2025-02-07 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2025-02-07 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · F0584 · 2025-02-07 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · F0585 · 2025-02-07 · standard survey · No actual harm, potential for more than minimal harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · F0655 · 2025-02-07 · standard survey · No actual harm, potential for more than minimal harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · F0657 · 2025-02-07 · standard survey · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2025-02-07 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · F0688 · 2025-02-07 · standard survey · No actual harm, potential for more than minimal harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2025-02-07 · standard survey · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2025-02-07 · standard survey · No actual harm, potential for more than minimal harm
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Nursing and Physician Services Deficiencies · F0710 · 2025-02-07 · standard survey · No actual harm, potential for more than minimal harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · F0756 · 2025-02-07 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2024-01-11 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2022-10-24 · standard survey · Actual harm to a resident
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · F0804 · 2022-10-24 · standard survey · No actual harm, potential for more than minimal harm
Give the resident's representative the ability to exercise the resident's rights.
Resident Rights Deficiencies · F0551 · 2022-10-24 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2022-10-24 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are5 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS5.33612
Nursing staff turnoverShare of nursing staff who left in a year30.8%
Ownership
Who owns Hilo Benioff Medical Center
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| WALTJEN, JONI | Individual | NOT APPLICABLE | since 04/23/2001 |
| BELCHER, DANIEL | Individual | NOT APPLICABLE | since 06/01/2020 |
| BRINKMAN, DANIEL | Individual | NOT APPLICABLE | since 07/02/2007 |
| FARIAS, CHAD | Individual | NOT APPLICABLE | since 03/01/2021 |
| GOMEZ, LARA | Individual | NOT APPLICABLE | since 11/01/2022 |
| GRAY, JERRY | Individual | NOT APPLICABLE | since 02/01/2017 |
| IGNACIO, JAY | Individual | NOT APPLICABLE | since 04/01/2019 |
| KUROHARA, RANDALL | Individual | NOT APPLICABLE | since 02/01/2021 |
| NUNOKAWA, CLARYSSE | Individual | NOT APPLICABLE | since 06/01/2019 |
| SAKO, DEANNA | Individual | NOT APPLICABLE | since 09/01/2018 |
| SKRUCH, JOSEPH | Individual | NOT APPLICABLE | since 03/15/2022 |
| SMITH, STEPHEN | Individual | NOT APPLICABLE | since 02/24/2018 |
Part of the HAWAII HEALTH SYSTEMS CORPORATION group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
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Contact
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 125002.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction