Senior Care Records.

Highlands Lake Center

4240 LAKELAND HIGHLANDS RD, Lakeland, FL, 33813

Nursing home179 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 17 deficiencies against Highlands Lake Center in Lakeland, Florida at its most recent standard inspection on 2024-03-07, 5 of them arising from complaints. Medicare rates it 2 out of 5 overall.

2 / 5Medicare overall rating
179certified beds
17deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.32
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2025-11-05 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide safe, appropriate pain management for a resident who requires such services.

Quality of Life and Care Deficiencies · F0697 · 2025-11-05 · from a complaint · No actual harm, potential for more than minimal harm

D

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Resident Rights Deficiencies · F0585 · 2025-04-17 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Administration Deficiencies · F0773 · 2025-04-17 · from a complaint · No actual harm, potential for more than minimal harm

D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2024-08-06 · from a complaint · No actual harm, potential for more than minimal harm

D

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Resident Rights Deficiencies · F0585 · 2024-08-06 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2024-08-06 · from a complaint · No actual harm, potential for more than minimal harm

D

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Resident Rights Deficiencies · F0582 · 2024-03-07 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm

E

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Resident Assessment and Care Planning Deficiencies · F0644 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm

E

Honor each resident's preferences, choices, values and beliefs.

Quality of Life and Care Deficiencies · F0675 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2024-03-07 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm

D

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Quality of Life and Care Deficiencies · F0694 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm

D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · F0695 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm

D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies · F0759 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm

D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · F0842 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2024-03-07 · from a complaint · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.31613
Nursing staff turnoverShare of nursing staff who left in a year53.5%
Ownership

Who owns Highlands Lake Center

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
GABRIEL LIVING CENTER, LLCOrganizationNOT APPLICABLEsince 12/15/2023
HIGHLANDS LAKE HOLDCO LLCOrganizationNOT APPLICABLEsince 12/15/2023
LCE PARTNERS LLCOrganizationNOT APPLICABLEsince 01/01/2021
FRIEDMAN, LEOPOLDIndividualNOT APPLICABLEsince 12/15/2023
GUTMAN, SAMUELIndividualNOT APPLICABLEsince 01/01/2021
BURGESS, TAMMIEIndividualNOT APPLICABLEsince 05/08/2025
BURGESS, TAMMIEIndividualNOT APPLICABLEsince 05/08/2025
PRASHAD, SHALIZAIndividualNOT APPLICABLEsince 11/07/2023
REINOSO, JOSEIndividualNOT APPLICABLEsince 06/10/2022
THACKER, TRICIAIndividualNOT APPLICABLEsince 04/04/2022
WILLIAMS, ELLISIndividualNOT APPLICABLEsince 01/02/2024
ASTON HEALTHCARE LLCOrganizationNOT APPLICABLEsince 07/09/2025

Part of the ASTON HEALTH group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Highlands Lake Center a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Highlands Lake Center has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 8636468699 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 105620.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction